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Showing posts with label Google. Show all posts
Showing posts with label Google. Show all posts

Tuesday, August 16, 2011

The Curious Promotion for the K-Touch W700 Mobile Phone in China

As I mentioned in the previous post, this past weekend I was in Shanghai's Qibao Town, best known for its "Ancient Town".  As part of another experience I had in a non-ancient section of Qibao, I became familiar with the promotion for a new mobile phone including a new mobile operating system, both developed by Chinese companies.

This building in Qibao includes the electronics store Yolo (永乐 - Yongle):


As part of of a promotion outside the store, a video of scenes from Gameloft's game Asphalt 6: Adrenaline was displayed on a TV:


The promotion wasn't primarily for the game, but for K-Touch's recently released W700 phone on which the game could be played.  K-Touch is a Chinese mobile phone brand that I've seen for sale in many cities across China, and I mentioned it in an earlier post about the mobile phone selection at stores in Zhaotong, Yunnan.

K-Touch's W700 is particularly notable for running Alibaba's new Aliyun (阿里云) mobile operating system.  Alibaba is a significant force in China, particularly in the e-commerce domain and the Alibaba Group includes web sites such as Taobao (the "eBay of China") and China Yahoo!.

Alibaba intends for Aliyun OS to compete with Google’s Android and Apple’s iOS in China.  As noted by Mark Hachman in PC Mag:
Alibaba's operating system makes use of "cloud-based" services, including e-mail, Internet search, weather updates and GPS and mapping applications, the company said. The OS will apparently require users to be constantly connected to take advantage of its Web-based apps, instead of designing applications that can run natively on the phone's hardware...

"Mobile users want a more open and convenient mobile OS, one that allows them to truly enjoy all that the Internet has to offer right in the palm of their hand, and the cloud OS, with its use of cloud-based applications, will provide that," said Wang Jian, president of Alibaba Cloud Computing, in a statement. "Introducing cloud apps to mobile devices not only brings a whole new user experience, but also greater ease for third-party mobile software developers who will be able to use Internet technology such as HTML5 and JavaScript to reduce the complexity in the app development process."

Alibaba said that each user would be given a free 100 Gbytes of storage to back up data to AliCloud's remote data center, which could be replicated to the PC and mobile devices.

I went inside Yolo to try out the phone.  I wasn't able to spend much time with it and mostly focused on the Asphalt 6 game given the staff's eagerness to show it off.  The short story is that I could only steer the car by pressing on the sides of the screen screen.  Tilting the phone to drive the car did not work.  The staff insisted that the phone's settings must have been changed because tilting the phone worked fine when they had played the game earlier in the day.  They didn't offer to try to change the settings, though.

That Asphalt 6 could be played at all on the K-Touch W700 is interesting since Gameloft does not list the W700 or Aliyun OS as compatible for the game (nor does Gameloft have a Chinese web site).  However, there is a key feature of Aliyun OS that may explain how the game can be played.


One line of the flyer seen above advertises "兼容多种Android应用".  That translates as "Compatible with a variety of Android applications".  I'm not familiar with how Aliyun OS is able to run Android applications without itself being or including a version of Android in some manner.  But this relationship of operating systems isn't entirely unique in at least some regards.  For example, it's possible to run Windows on Apple's Mac OS X.

The promotion highlighted the Android connection elsewhere as well.  For example, you may have already noticed than in the photo of the TV above the words "Available Now On Android" appear on the screen.

The Android logo also appeared in the display case as seen here:


There are pictures of cubes representing Youku (the "YouTube of China"), Windows Live Messenger, Kaixin (a social networking service), Taobao, QQ (instant messaging & more), and... Android amongst others.

While I could appreciate the desire to highlight that the W700 could run Android applications, I found it curious that K-Touch would build a whole promotion around an application that was built for Android versus focusing on the uniqueness of the Aliyun OS offerings.  I also noticed that "Asphalt 6" or a Chinese equivalent was not written on any of the promotional material I saw that day other than in the video and the game itself -- even though there is ample reference to the racing theme.

At the time I wasn't sure whether to read anything into this.  However, I now see that the game appears to be be specifically referenced in connection with the W700 on the K-Touch web site as seen in the mention of "狂野飙车6" in an announcement of a game competition which is being held by K-Touch in 20 cities across China including Shanghai (screen capture of part of the page below).



And a sales page on Taobao linked to from the home page of the K-Touch web site specifically says that the game is included on the phone and that K-Touch has an agreement with Gameloft to do so.

No problem here.  K-touch has an agreement with Gameloft.

Whatever agreements K-Touch may have with Gameloft, it isn't the only mobile phone brand tying Asphalt 6: Adrenaline to its product in China.  In Qibao and elsewhere in Shanghai I've seen the following advertisement in metro stations:


Since this Sony Ericsson mobile phone runs the Android operating system, I suspect their marketing challenges are a bit more straight forward.

Regardless, what most captured my attention about the K-Touch promotion was the final scene for the video on display:


Yes, the video included directions for where to find Gameloft on Facebook, Twitter, and YouTube. 
Maybe it's just me, but it seems a bit peculiar for K-Touch to be promoting web sites that are blocked by China's Great Firewall.  I asked the salespeople about why these web sites were included in the video.  After some discussion they decided they had no idea and looked hopeful I would stop asking about it.

Later, I discovered one possible source for the video: YouTube.


As far as I recall, the YouTube video above is the same video I saw outside the Yolo.  And for what it's worth I couldn't find it on Youku.  The video was posted by Gameloft and is specific for its Android release (there is another video for its iPhone release).

Anyways, it will be interesting to see how the W700 does in China.  But even if it performs poorly, K-Touch can perhaps still tie in Asphalt 6 to its products.  After all, some of K-Touch's other phones, such as the U2 and W606, don't use the Aliyun OS, but they do use Android.

They may want to drop references to blocked web sites, though.

Saturday, July 16, 2011

Bing Maps and Google Maps: The China-India Border

In my earlier post, I pointed out that both Bing Maps and Google Maps appear to explicitly indicate China's border surrounding the regions of the South China Sea and Taiwan in their China-based versions but do not do so in their US-based versions.  Leon White, who is working on his master's degree in international relations, commented on another disputed border of China that shows a similar pattern in how it is represented, but with a slight twist:
"I am currently writing my thesis on the 60 year old China-India border conflict, and the images of whole China at the end struck me as interesting...

... my main reason for writing is to highlight the differences in how these different mapping services portray the disputed border between China and India. The area most sensitive to China is the Indian state of Arunachal Pradesh, which China claims as Southern Tibet. China has not exercised control over this area since it briefly advanced to its own claim lines in the border war of 1962 - the current Line of Actual Control (LAC) runs along the controversial McMahon Line, which connects Bhutan to Myanmar starting just north of Tawang town, roughly at the north-east point of the roughly rectangular shape of Bhutan.

All of these mapping services show the border according to China's claim, i.e. at the SOUTH-east point of Bhutan's border:
http://ditu.google.cn/?ll=27.176469,92.60376&spn=7.979828,14.27124&z=7&brcurrent=3,0x3761317e9c4a2cc1:0x1fc12c628413da99,1%3B5,0,1

http://cn.bing.com/ditu/default.aspx?v=2&FORM=LMLTCP&cp=25.681137~95.515137&style=r&lvl=5&tilt=-90&dir=0&alt=-1000&phx=0&phy=0&phscl=1&encType=1

http://map.baidu.com/?newmap=1&l=7&tn=B_NORMAL_MAP&c=9855441,2907956&cc=&s=tpl%3ACity&sc=0

China does NOT actually control this territory, and both parties recognise it as under dispute!

Bing appears to be trying to have it both ways, according to their Indian mapping service:
http://www.bing.com/mapindia/default.aspx?v=2&FORM=LMLTCP&cp=26.951453~95.756836&style=r&lvl=6&tilt=-90&dir=0&alt=-1000&phx=0&phy=0&phscl=1&encType=1

Only Google Maps US, which loads sporadically for me here in Beijing with the VPN off, is honest about the border dispute. Note the second part of the dispute in the west, confused up with the whole Kashmir issue:
http://maps.google.com/maps?q=china&hl=en&ll=28.767659,94.152832&spn=16.273866,28.54248&sll=37.0625,-95.677068&sspn=58.076329,114.169922&z=6

And, just for laughs, the Chinese government's official mapping service:
http://tianditu.cn/

Because every mapping services needs a flashy splash screen. I couldn't seem to find a link function on that site, but it did kindly provide me with a little red car in the middle of Sichuan for some reason. Reshma Patil, the correspondent for the Hindustan Times in Beijing, had the following to say about this service:
http://www.hindustantimes.com/News-Feed/restofasia/China-s-Google-Earth-rival-claims-Arunachal/Article1-616619.aspx

http://blogs.hindustantimes.com/middle-order/2010/10/24/borderline/

Sorry for the barrage of links. I suppose the conclusions to be drawn from this are fairly obvious. In order to operate in China, you must toe the line on where the government says the borders are, even though there is no hope in hell they are getting all of that territory back, just as India will never control the Aksai Chin under dispute in the west. Most academics and even the press in China realise this, although Tawang (birthplace of the 6th Dalai Lama and potential reincarnation site of the next one) is still under serious dispute."
Based on what I found before, I'm not surprised by the variations in representing the disputed border between China and India.

That Google Maps US clearly represents this border as disputed but does not do so for Taiwan or the South China Sea is worth notice.  I suspect at least part of the reason is due to how Google Maps US represents the borders for islands that have no internal international borders - for example, Taiwan, Madagascar, and Hawaii.  In short, there is nothing explicitly indicating whether islands are part of another country or independent -- for example, no country border lines around Madagascar and no dashed line to explicitly show that Hawaii is part of the US.  However, one could infer Hawaii is part of the US due to it being labeled with its state abbreviation (HI) at certain zoom levels similar to other US states.  One could also infer that Taiwan is not a part of China according to Google Maps US.  At a zoom level where China's provinces are only labeled in Chinese, Taiwan is labeled in both Chinese and English (it is peculiar that Google Maps US does not provide the names of China's provinces in English).

The details provided by Leon White regarding the disputed border between China and India brought to mind something I've been pondering recently.  What is the difference between censoring information according to government rules and providing maps of disputed regions that conform to government rules?  Both can have great impact on how people see the world around them.  I'll share some of my thoughts on this topic later.

Tuesday, July 12, 2011

Maps in (and of) China: Baidu, Bing, and Google

In an earlier post I compared Google Maps and Baidu Map.  There were several key areas in which Google Maps was clearly superior even though Baidu Map has what some find to be a very visually appealing hand-drawn 3D view.  Combined with some of what I've found regarding the impressions of Google Maps held by Chinese youth I suggested that there could be a lot at play in Google Map's recent application for a license to continue operating in China.  If you didn't read the post taking a look at it here will provide more context for the following.

I've since received feedback from a few people indicating they like to use Microsoft's Bing Maps for some of their needs in China.  I'll take a look at how it stacks up to Google Maps and Baidu Map using the same metrics as before.

Here is a section of Zigong, Sichuan province, the same as used in the earlier post, in Bing Maps:

Zigong in Bing Maps

In comparison to either Google Maps or Baidu Map, Bing Maps shows very little detail for Zigong.  For example, the map shows none of the many roads in this area.

The level of detail in Bing Maps for Zigong is similar to many other places I've checked in China, including Shanghai.  While Beijing appears to have a bit more detail, including some streets, and Hong Kong is very detailed, they are not typical of other cities.  Needless to say, based on this it would seem that Bing Maps would be very limited in its usefulness in Mainland China.

However, there's an important piece of information I haven't mentioned.  The map above is from the version of Bing Maps for the US (I will now refer to it as Bing Maps US).  If you go to the version of Bing Maps for China at cn.bing.com/ditu (I will now refer to it as Bing Maps China) you'll see a very different level of detail.  Here's a map of approximately the same area as above, but seen in Bing Maps China:

Zigong in Bing Maps China

The detail of streets at this level of zoom is obviously much better and compares to Google Maps and Baidu Map.  And unlike Baidu Map, it accurately represents the river.  In that respect Baidu Map has been outdone on its own turf by two non-Chinese companies.

To be clear, all of the examples from Google Maps in the earlier post were from the version of Google Maps for China (I will now refer to it as Google Maps China).  So, in the version for the US (I will now refer to it as Google Maps US) is the view of Zigong sparse in details similar to Bing Maps US?

Zigong in Google Maps US

Not at all.  The above view of Zigong in Google Maps US appears to be the same map as seen in Google Maps China except that English or pinyin (a way to write Chinese words using the Roman alphabet) is also included depending on which is the most appropriate (not always an easy decision, a topic for another day).

In fact, if you zoom in a bit more, you'll see that it even provides other important details in English such as those seen here:

Google Maps doesn't miss the McDonald's and KFC

Yes, indeed Zigong has a McDonald's and KFC just where the map shows.  I walked by them several times while I was in Zigong (though, there are some local specialties I'd highly recommend instead, a possible subject for a later post).  There are also several local business shown on the map as well.  I can't be sure of their accuracy but I can say that more exist than what is shown.  However, neither Baidu Map nor Bing Maps China shows a larger number of businesses in the area and neither offers any information in English.

Is everything there looking better for Google Maps US?  No.  A not-so-small street next to the KFC is missing from the map.  It's also missing from Bing Maps (the more I explore Baidu Bing Maps China and Google Maps the more it appears that at least in Zigong they are using very similar if not identical sources for street data). 

However, here is slightly overlapping section of Zigong as seen in Baidu Map:

Baidu Map captures a street missing in Bing Maps and Google Maps

The traffic light symbol at the intersection in the lower right is where KFC is located.  The road that extends diagonally up to the left is part of what is missing on Google Maps and Bing Maps China.  It seems to deserve being placed on a map and is not just some tiny side street.  I'm rather confident about that since I walked on it several months ago.  Fortunately, I also have a photo of it:

A street that most certainly exists

At another point on the road is this view:

A view of a section of Zigong

There are numerous apartment complexes and small businesses along the road including these:

More of the street in Zigong that certainly exists

As I mentioned in the earlier post, I've found mistakes or omissions in both Google Maps and Baidu Map in various locations in China, but I have not yet noticed any issues in Google Maps that equaled Baidu Map's mangling of Zigong's river.

Regardless, where I claimed Google Maps was most clearly superior to Baidu Map was in its coverage of regions outside of China.  While I shared what North America looked like in Baidu Map (reminder, mostly just grayness without any features) I didn't share a view from Google Maps because I assumed it would be obvious that it was much better.  That may not be the case anymore so to resolve any doubts here is North America as seen in Google Maps China (ditu.google.cn):

North America in Google Maps China

After zooming in quite a bit more, here is a map of the city where I did my undergraduate & graduate studies long ago:

The Baltimore, Maryland area in Google Maps China

Many of the locations on the map are identified in both Chinese and English.  If people in China know of Dundalk by its Chinese name and want to find it that they can do so with Google Maps.  While some in Baltimore may scoff at the idea that people in China would ever need to do this, Dundalkers may feel otherwise.

If you zoom in more, the map is almost entirely in English.  However, my old alma mater does have its name in Chinese provided: 约翰霍普金斯大学 (I need to get that on a sweatshirt).  While Google Maps China doesn't provide the same degree of translation as found in the coverage of China by Google Maps US, its coverage of the US is clearly vastly superior to Baidu Map.

Since Bing Maps shows a very different view of China depending on whether one uses the version for the US or China, one could be particularly suspicious about how North America would appear in Bing Maps China.  Here is what it offers:

North America in Bing Maps China

That's as detailed as it gets.  Zooming in actually causes rivers such as the mighty Mississippi to disappear and for most locations the viewing area will be entirely filled with a light beige color.  There is no mention of the USA but there is a label for Washington, D.C.  It's a little more detailed than Baidu Map but not much more and still of rather limited use.  And Dundalkers you're not alone in being swiped from the face of the earth.  The rest of the world outside of China is equally lacking in detail.

There could be a variety of reasons as to why Bing Maps US and Bing Maps China are each lacking detailed coverage of areas that are offered in the other -- for example, the effort it would take to translate maps, licensing issues, etc.  I've noticed some curious patterns in the global coverage in Bing Maps US that add further intrigue to the issue (I may share these in a later post) so I'll refrain on making any bets for now.  If anyone from Microsoft would like to offer their thoughts I'd certainly be interested to hear them.  Whatever the reasons, the lack of coverage in both cases could lead to some disappointing moments for people using Bing Maps and could hurt its chances in being used by other online services (such as for global hotel reservations).

Since much of what I've shared pivots around what is inside and outside of China, I'll briefly touch on an important related issue for map services in China -- the borders of China.  Here is "China" in Bing Maps China and Google Maps China:

China in Baidu Bing Maps China

China in Google Maps China

Notice that in both there is a dashed line around the South China Sea and around Taiwan to presumably make it clear they are parts of China.  To say the least, these are both areas where any such claims China may make are under significant dispute.  The dashed lines do not appear in Google Maps US and Bing Maps US.  The China-based versions seem to indicate how both Google and Microsoft are trying meet the Chinese government's regulations for map services.

As I mentioned in another post, I think companies such as Google and Microsoft can serve an important role in better connecting the Chinese people to the outside world, helping them to better understand it, and helping the world to better understand China.  I think it can be worthwhile even if it means a significantly higher level of censorship than typically practiced or, as in the cases above, adding in some dashed lines. 

As I mentioned in yet another post, Microsoft Bing's new partnership with Baidu may be of value in this regards (while also possibly putting Google Search in more peril of being blocked).  However, in its current form Bing Maps China won't greatly help in achieving any such lofty goals.

Of the map services in China I've reviewed, only Google Maps effectively offers people in China a detailed view of the US and people in the US a detailed view of China.  This isn't only good for helping people learn more about the world, but also good for Google's business.

Again, Google's strength in its map services in China may mean it will face some special challenges.  For now, both Google and Microsoft continue to wait to see if licenses will be granted for their map services in China.  How that plays out may shed some light on the differences between them. 

Regardless, based on what I've seen it's not hard to imagine what Baidu is hoping for.


Disclosure:  I worked at Microsoft China in the past.  My work did not cover Bing Maps.

Friday, July 8, 2011

Access to Google+ in China

[UPDATE: Information below is from 2011. More recent post (January 2012) on access to websites in China here: Not Black & White: Access in China to Amazon, Facebook, Google+, Windows Live, Yahoo! and More]

Lately, I've been keeping track of the availability of Google+ in China.

There's been a bit of interest on the topic.  To make life simpler I will try something new and only place future updates in the space below.  I will not update earlier posts.  I will only write new posts on this topic if there is significant news (for example, complete unblocking or blocking of Google+ for an extended period of time) or I have new musings.  I will link to any such posts from here as well.

I will note updates to this post publicly.  Feel free to circle, follow, share, or whatever it is you like to call it.
          On Google+ at https://plus.google.com/108993517059526458257/
          On Twitter at http://twitter.com/brianglucroft

Latest Google+ status updates (China Time):
  • August 3, 10 p.m. -- Google+ DNS blocked.  Google Maps, Groups, Photos, Calendar OK.  Gmail took a very long time to load but ultimately worked.   Google News is sometimes blocked, sometimes not (peculiar).  Google Documents DNS blocked.  Picasa completely blocked.
  • July 18, 4:30 p.m. -- Google+ is DNS blocked and the block is immediate.  I also noticed that the problems with some items from talkgadget.google.com seem to be browser specific.  Again, the problem doesn't appear to be caused by China's Great Firewall.
  • July 13, 9 p.m. -- Google+ is DNS blocked.  This time the block was immediate.  I've also noted that some items from talkgadget.google.com do not successfully load even with the VPN turned on.  So, this specific issue doesn't appear to be caused by China's Great Firewall.  One guess is that it is due to the connection not being fast enough (but I really don't know).
  • July 12, 6 p.m. -- Google+ is DNS blocked.  This time, the block wasn't immediate but instead there was an attempt to connect that lasted over 6 minutes before a failure was indicated.  Also, while switching to a non-Chinese DNS server allows me to access Google+ there are typically a few items for each page that won't load.  For example, in my most recent experience several items from talkgadget.google.com did not successfully load.
  • July 11, 2 a.m. -- Google + is DNS blocked.  First time trying Gmail took over 1 min for sign-in page to load.  2nd time (cookies cleared again) no problem.
  • July 9, 6 a.m. -- Google+ is DNS blocked.  Also tested Facebook -- completely blocked.
  • July 7, 11:30 p.m. -- Google+ is DNS blocked.
  • July 7, 6:45 p.m. -- Google+ is DNS blocked.
  • July 7, 3-4 p.m. -- Google+ is once again DNS blocked when using a local DNS server in Shanghai, China.  This time I tested on multiple browsers in two locations in Shanghai that appeared to use different local DNS servers.  The results were the same for all combinations. Again, switching to a non-Chinese DNS server resolves the problem.
  • July 6, 2 a.m. -- Google+ remains DNS blocked.
Note: For more about "DNS blocking" see my first post on the issue here: "Google+ Blocked in China".

Disclaimer:  I will try to keep an eye on things but I promise no regularity to the updates, especially if the situation seems to stabilize.  Also, I would love to check multiple other sites as well but currently it would be too time consuming.  For a variety of reasons, Google+ seems to be the most interesting site at the moment to keep a close eye on.  Normally when I am online, I use a VPN so I don't have to worry about any sites being blocked by China's Great Firewall.  And yes, my VPN has been working fine lately, but that's another story.

Thursday, July 7, 2011

The Games Continue, Google+ Accessible From China

[UPDATE: Information below is from 2011. More recent post (January 2012) on access to Google+ and other websites in China can be found here: Not Black & White: Access in China to Amazon, Facebook, Google+, Windows Live, Yahoo! and More.

2 previous updates are at end of this post.]

At around 11:30 p.m. Wednesday, July 6, I was able to access Google+ from Shanghai, China while using a local DNS server.  This is definitely a change from my most recent previous attempts when I could not connect (see here).  So, as of now Google+ is not blocked in China.

I should note that the first time I tried tonight I was not able to connect at all.  I then tested some of Google's other services and noticed some peculiar issues while trying to get to the US based Google Search site.  In short, I was being directed to different parts of Google after entering www.google.com, even after clearing the cookies in the Internet browser.  I'll share more on that later if it continues as I'm not sure what to make of it.

Regardless, after a period of time I was able to access Google+, even after clearing cookies.  I repeated this several times on different browsers without problem.

Was the earlier "block" just technical difficulties?  Is China's Great Firewall playing games?  Did Google complain to China and somehow convince them to "resolve" the DNS issue (see here for more links to learn more about DNS)?

I don't know.  I'll explore more later.

Added note: The Shanghaiist here earlier on Wednesday also noted that Google+ was blocked in China.  At that time...

UPDATE: Between 3-4pm on July 7, Google+ is once again "DNS-blocked" using a local DNS server in Shanghai, China.  I tested on multiple browsers in two different locations with the same results.  Again, switching to a non-Chinese DNS server resolves the problem.

UPDATE 2:  Any future updates will be placed here:  "Access to Google+ in China".

Tuesday, July 5, 2011

Baidu, Microsoft Deal Could Significantly Impact Google in China

There is recent news that Baidu and Bing have made a deal that could have a lot of ramifications for Internet search services in China.  Bloomberg reports:
"The agreement will let Baidu users see English search results generated by the U.S. company’s Bing technology to users in China, Viola Wang, a spokeswoman at Microsoft’s MSN venture in China, said by phone today. A service jointly offered by the companies will start this year, Baidu said in an e-mailed statement today."
This could be especially bad news for Google Search in China for two reasons in particular.

1.  Now there is competition for Google Search in its perceived strength from a Chinese company

As I point out here in a post about a Chinese person's thoughts about Google's challenges in China, it is not uncommon for some in China to use both Baidu and Google.  One common reason for this behavior is the perception that Baidu is better for seeking material that's in Chinese and Google is better for seeking material that's in English or outside of China.

However, if Baidu is able to provide (and market) a significantly improved service for non-Chinese searches, people who use Baidu for Chinese searches may be less likely to also use Google Search.  Even if Google Search is perceived as better than what Baidu can offer with Bing, the difference may no longer be great enough to motivate people to switch between search services depending on their needs.

2.  Increased likelihood of Google Search being fully blocked in China

Google Search currently redirects searches in China to its servers in Hong Kong so that it does not have to self-censor (as it used to before the service was redirected) per the rules of the Chinese government for China-based search services.  In short, the Chinese government now censors the service itself by blocking "bad" search terms and pages with "bad" links without entirely blocking Google Search.  Google Search may have avoided YouTube's fate of being entirely blocked at least in part because the Chinese government may recognize that a significant number of people in China, both in the business and academic worlds, have a critical need for what Google Search can offer.  Like the case I made here with Google Maps, no Chinese company's service can take its place.

However, now the Chinese government may believe that Baidu, through its partnership with Bing, will be able to meet China's non-local search needs.  While some in China would likely complain if Google Search were to be entirely blocked, the Chinese government may simply tell them that Baidu is able to meet their needs and that Google Search will be welcomed back if it agrees to self-censor as the Chinese government wants.

Not only would fully blocking Google Search mean that China's Great Firewall need not worry about selectively blocking Google Search (presumably more complex to carry out than a complete block) but it would likely cause increased online traffic (business) to be directed towards Baidu, a Chinese company.  These are both things the Chinese government likely wants.

As I mentioned here earlier, I think it can be for the net good for the Chinese people to be better connected to the outside world, even when sacrifices for censorship need to be made.  From that perspective, I think the news about the deal between Microsoft and Baidu is positive.  People in China will be more exposed to world-class options for finding and discovering material outside of China.  However, if it comes at the cost of Google Search not being available in China, then I'm not sure the Chinese people will have made any significant gains in that respect.

We'll just have to see what happens.

Friday, July 1, 2011

Google+ Now Not Blocked in China but Slowed Due to DNS

[UPDATE: Information below is from 2011. More recent post (January 2012) on access to Google+ and other websites in China can be found here: Not Black & White: Access in China to Amazon, Facebook, Google+, Windows Live, Yahoo! and More.

5 previous updates are at end of this post.]

There's been a lot swirling about Google+ in China and whether it is blocked.  Recently, some reports have stated that Google+ is not in fact blocked in China.  For example, see Steven Millward's post on Penn Olson here, Jessica Colwell's piece on Shanghaiist here, and a commentary on them and other reports by Edmund Downie on Foreign Policy's blog here.

However, none of the pieces touched on what I think is a key aspect -- the impact of simply changing the DNS server.  This is something anyone in China with access to the Internet/Network settings on their device can easily do (although many don't know about it).   I already discussed the issue of DNS in my previous post here.  I'll now provide a quick recap and update.

Around 5am (China Time) Friday, July 1:

As reported before (again, here), my experience in Shanghai was that Google+ was indeed blocked.  It is possible if I had waited much longer eventually I would have gotten through as others later reported.  It is possible the situation was different when I did my testing early in the morning.  All I can say is that I waited a minute or so without success.

However, if I switched from using the local default DNS server to which I was connected to one outside of China (that I've found reliable in the past) then the Google+ entry pages were readily and quickly available.  To be clear, this was without using a VPN or applying any other "tricks" to get through China's Great Firewall.  I only changed my DNS settings.   I was not able to check "inside" Google+ since I didn't have an invite at the time.

8:30pm Friday, July 1:

Earlier today I received an invite.  Even using a local DNS server I was able to log in and use Google+.  However, as others have reported pages could take an extended amount of time to load (maybe 5-10 seconds) or I needed to play around (click on several different links first) for them to open.  Not an entirely smooth experience, but not completely blocked either.

Again, if I switched to to a non local DNS server the experience markedly improved and there were no apparent issues.   I dare say it felt "normal".

Quick Thoughts:

During the morning's experience I wondered if my inability to access Google+ through a local DNS server was simply an issue of DNS propagation.  In short, it takes time for information about how to connect to a new website address to spread to networks around the world.  Maybe it was taking longer for it to reach China (or they had to first "review" it).  However, now the Google+ address has clearly been propagated, otherwise there would be no access to the service using a local DNS.

Now the problem is clearly an issue of slow access, not complete blocking.  Since switching to a non-local DNS server markedly improves the speed, the problem seems to be related to China's DNS servers (or at least the ones I and some others have tried).  Importantly, given the pattern of results it would seem that Google can't be blamed for the current slow access in China (as some in China may try to do).

As James Fallows has pointed out before (see here), there are many ways that China's Great Firewall can go about its business.  What appears to be happening to Google+ is the result of one of the more tame and easily managed methods the Great Firewall can use to interfere with websites.

It may be a case of the Chinese government wanting to dissuade users from adopting Google+ but not wanting to fully block it (at least not yet).  They also may be simply waiting for some "bad" material to appear on it before taking stronger steps.

We'll see.

Added note: The slowness of Google+ in China may be related to a more general, and curious, slowing of foreign sites that has been noted by some (including me at times in the past).  I did not make a direct comparison of Google+ vs other foreign sites and how they respond to changes in the DNS server so I am not sure.  Regardless of whether the slowing is specific to Google or not, it still appears to be a DNS issue.

UPDATE:  Around 9:30 pm on July 5, I was not able to access Google+ through a local DNS server.  See here for more: http://www.isidorsfugue.com/2011/07/google-now-dns-blocked-in-china.html

UPDATE 2:  Around 2am on July 6, the situation remains the same.  I was not able to access Google+ through a local DNS server.  However, as before, after switching to a non-Chinese DNS server I could access Google+.

UPDATE 3:  Around 11:30pm on July 6, I was able to access Google+ while using a local DNS server.  More here.

Added note: The Shanghaiist here earlier on Wednesday also noted that Google+ was blocked in China.  At that time...

UPDATE 4: Between 3-4pm on July 7, Google+ is once again "DNS-blocked" using a local DNS server in Shanghai, China.  I tested on multiple browsers in two different locations with the same results.  Again, switching to a non-Chinese DNS server resolves the problem.

UPDATE 5:  Any future updates will be placed here:  "Access to Google+ in China".

Thursday, June 30, 2011

Different Obstacles in China for Google and Facebook

In my post "Facebook in China: A Chance to Connect and Understand" I highlighted that Facebook stands apart from Chinese social-networking sites in its ability to meet a key need & desire for many in China: connecting with the world.  I felt that Facebook could serve a positive role, both for China and the world, even given the fact that it would likely have to censor material on its site as required by the Chinese government.

So this clearly means that I think Google Search made a mistake in not keeping a censored version of its service in China, right?

Not necessarily.

On the issue of needing to self-censor Facebook and Google Search are different.

Last year, Google decided to redirect its search service in Mainland China to its servers in Hong Kong so that it would no longer be required to censor per the rules of the Chinese government (although it does presumably now "censor" according to the far less strict requirements in Hong Kong).  At that point China essentially took over the active duties of censoring the site.  China can block individual search requests or block individual pages of results depending on the content.  The experience one can having using Google Search in China can vary depending on the Great Firewall's apparent mood of the day, but essentially a user in China can go to Google Search, enter a "bad" search term, be "blocked", return to the search page (sometimes there may be a delay before the page is accessible), and then do something else.

In short, it is possible for China's Great Firewall to block "bad" things on Google Search without entirely stopping someone from using it.

However, if Facebook takes a stand to not censor material according to the rules of the Chinese government then there's no way for them to operate in a similar fashion.  Imagine if China reviews every incoming page from Facebook and only blocks pages that include "bad" material.  What if the news feed on a person's homepage includes a "bad" link that has been posted by a friend? China would block the page and that's it.  The person can't use Facebook at all.

As Facebook is currently designed there is likely now no way for it to be practically available in China unless Facebook itself censors material.  However, there may be hope that any censorship requirements for Facebook may not be as draconian as some may imagine.  A recent article by Loretta Chao in the Wall Street Journal that provides an overview of the competition between various Chinese social-networking sites (see here) touches on this:
"Chinese websites, including Sina, are required to police themselves to keep their government-issued operational licenses, a costly task involving dozens of employees who monitor the sites around the clock.

Although Sina is known for its heated discussions, at times over controversial issues such as local government corruption and soaring property prices, most talk on the site isn't political. When sensitive topics arise, the company can be creative in limiting conversation without cutting it off altogether—for example, by blocking searches of sensitive keywords but not stopping people from publishing them on their own microblogs."
Facebook may be able to allow similar "freedoms".  Although, it should be noted that as a foreign company they may be held to stricter standards than local companies for a variety of reasons.  As I've noted before regarding Google (see here), life is not always "fair" in China.

The only way for Facebook to take Google Search's route of not censoring themselves would be for Facebook to massively redesign its service.  Since China would still attempt to censor parts of the site, Facebook would have to ask itself whether it would be worth it.  For Google Search it was more simple.  Not censoring only meant less, not more, work for them since no fundamental changes to the design of the service were required (whether taking this route has led to more "interference" for Google's services in China is another issue).

This is why holding Google Search and Facebook to different expectations for self-censorship in China can be reasonable.  If China completely blocked Google Search then I would hope it would self-censor for reasons similar to those I've outlined for Facebook.  [Added note: Yes, I realize Google tried this once before and decided that it wasn't working for them.  Whether they should try again (if it's the only option) partly depends on the exact issues that previously caused them to stop self-censoring per China's rules.  My point is simply that a censored Google would be better for people in China than no Google.  Whether it is practical for Google to do so (China may not apply censorship rules consistently or fairly to Google) is another issue.]

The impact of the different situations faced by Google Search and Facebook relates to another issue Google is now facing: maintaining the operation of Google Maps in China.  As I previously discussed in my comparison of Google Maps and Baidu Map (see here), I think there are signs that Google Maps is strongly positioned in China and this may be why they're reportedly willing to form a joint venture with a Chinese company to meet new regulations.  In this case, there is presumably no option to offer Google Maps in China by redirecting traffic to servers in Hong Kong -- China would simply block the entire site.

There is also much talk about Google's new offerings in Google+.  See here for an in-depth overview by Steven Levy on Wired.com and here for a piece by Ben Parr on Mashable.  Earlier today, I noted (see here) that at the time the entry portal to the service appeared to be blocked in China due to DNS issues that could be easily "fixed".  Later, the Shanghaiist reported (see here) that the service could be accessed in China but was very slow.  Regardless, Google+ will likely face it's own particular challenges if it wants to operate in China.

I feel that Facebook, Google, and other companies who can help Chinese people connect with the world all should do their best to have a presence in China.  They can all offer something special for people in China, each in their own way.  Depending on their services they may have to make different sacrifices to do so, but in many cases they will be worth it for the companies, their customers, and their users.

Google+ Blocked in China

[UPDATE: Information below is from 2011. More recent post (January 2012) on access to Google+ and other websites in China can be found here: Not Black & White: Access in China to Amazon, Facebook, Google+, Windows Live, Yahoo! and More.

7 previous updates are at end of this post.]

TechCrunch is reporting that the new service Google+ is already blocked in China:
"That didn’t take long. Tons of people haven’t even gained access to the Google+ field trial yet, but that hasn’t stopped Chinese authorities from blocking Google’s brand new social networking project, reports Ren Media.

Indeed, Just Ping and the Greatfirewallofchina.org website both confirm that plus.google.com is not accessible from mainland China."
I just checked from Shanghai, China and it is indeed blocked.  But there are many ways that Internet sites can be blocked in China and this appears to be a case of DNS (Domain Name System) tampering.  This is one of the easiest forms of blocking to get around.  If you're not familiar with China's Great Firewall see here and if your not familiar with DNS see here.  For more details on DNS tampering in China, sometimes referred to as the "Great DNS Wall of China", see here and this paper by a group at NYU here.

As long I wasn't using a local DNS server (which is easy to switch) I was able to go to Google+ and explore it with not apparent problems.

Here is the Google+ home page as seen in China using a "good" DNS server:


Here is the login page:



Here I'm being told it's just a field trial but I can leave an email address for them to contact me later:


And here is where I can provide my contact information:


Unfortunately, I can't test whether the actual service is similarly blocked only through DNS tampering since I don't have an invite.

Does this get me one?

UPDATE: I've received an invite.  I'll do another post if I notice anything curious specific to access in China.

UPDATE 2:  Google+ now not blocked and I have full access.  There are still DNS issues, though.  See here for details on my latest experience: http://www.isidorsfugue.com/2011/07/google-now-not-blocked-in-china-but.html 

UPDATE 3:  Around 9:30 pm on July 5, I was not able to access Google+ through a local DNS server.  See here for more: http://www.isidorsfugue.com/2011/07/google-now-dns-blocked-in-china.html

UPDATE 4:  Around 2am on July 6, the situation remains the same.  I was not able to access Google+ through a local DNS server.  However, as before, after switching to a non-Chinese DNS server I could access Google+.

UPDATE 5:  Around 11:30pm on July 6, I was able to access Google+ while using a local DNS server.  More here.

Added note: The Shanghaiist here earlier on Wednesday also noted that Google+ was blocked in China.  At that time...

UPDATE 6: Between 3-4pm on July 7, Google+ is once again "DNS-blocked" using a local DNS server in Shanghai, China.  I tested on multiple browsers in two different locations with the same results.  Again, switching to a non-Chinese DNS server resolves the problem.

UPDATE 7:  Any future updates will be placed here:  "Access to Google+ in China".

Wednesday, June 29, 2011

China's Great Firewall Helping Chinese Companies Get American Business

Warner Bros. Entertainment's joint venture in China has reportedly made a deal with Youku, sometimes referred to as the "YouTube of China".  Reuters reports:
"Under a three-year agreement with Warner Bros, Youku will add between 400 to 450 Warner Bros movies to its Youku Premium library.

"People are increasingly willing to pay for high quality content, and we take the growth of Youku Premium as a sign that the market is improving for paid services," Dele Liu, Youku's chief financial officer, said in a statement."
Why would Warner Bros. make a deal with Youku instead of say... YouTube?  Well, one reason probably of high importance is that YouTube is currently blocked in China.  Pretty simple.

So, from an American perspective is the news about Warner Bros. new deal good because an American company can further profit in China?  Is it good because possibly more content from the US will be seen in China?

Or is it bad because Warner Bros. is presumably helping the business of a Chinese company that heavily censors its material?

Will Warner Bros. receive as much backlash for this deal as YouTube would if it were to announce that it planned to heavily censor in China so that it could conduct business there?

What's the difference?

Just something to ponder.

Note: I can't be positive that YouTube agreeing to censor would lead to it being available in China and raise the possibility for the sake of making a point.

Update:  Regarding the statement "Warner Bros. is presumably helping the business of a Chinese company" there is an interesting update in the Reuters article:
"Youku shares up 15 pct on NYSE, among top gainers"

Thursday, June 23, 2011

Google and the New Rules for Online Map Services in China

In my previous post "Google Maps and Baidu Map in China" I glossed over the details about the newly required license for online map services in China.  Some readers have had questions so I'll provide some more information.

The requirement for a license was announced last year.  Google missed filing an application before one deadline on March 31 of this year.  After March 31, any company operating without a license would be "exposed" but could continue to operate.  At that point Google was reportedly still in discussions with the Chinese government.  However, July 1 marks a deadline where any company operating online maps in China without a license could be prosecuted.  Google has recently submitted its application.  While it was clear since last year that a license would be required, it was only earlier this month (at least publicly) that it was announced by Chinese authorities that a joint venture with a Chinese company would be required for foreign companies to operate online map services in China.  Google has reportedly attempted to meet this requirement by proposing to operate the service "through Beijing Guxiang Information Technology Co., a joint venture by Google and Ganji.com".

A post at 2point6billon.com (here) highlights some of the other requirements:
  • The service provider must boast proper mapping qualifications
  • The service provider must store all its mapping data on servers located within Mainland China
  • The service provider must be able to effectively regulate location uploading and marking by its users
  • The service provider must have no record of security leaks within the past three years
Loretta Chao at the Wall Street Journal in an article (here) shares another requirement:
"...companies must demonstrate that they have systems in place to ensure that their maps, including disputed territories, are labeled in accordance with Chinese rules and that sensitive information like military addresses is removed."
There has still been no public announcement whether a license has been approved for Google Maps.

On another note... yes, I'm aware this impacts other foreign companies as well.  For example, both Nokia and Microsoft have also formed joint ventures for their online map services.  Nokia has received its license while Microsoft is still awaiting approval.  However, I still believe it is possible that the new rules could have been at least partially motivated by concern over Google's (and possibly other foreign companies') strength in maps.  There may have been a desire to either make life difficult for foreign companies such as Google or ensure that local entities would benefit from any success.  Given Google's recent struggles in China, I found it curious that there would be increased requirements specifically in an area where I saw signs that Google had a significant advantage.  The new rules may not only be about "protecting China's national security" unless that phrase is very broadly interpretted.

Again, regardless of the motivations behind the new requirements, that Google is apparently agreeing to them is telling.  And for a variety of reasons I think it's the right choice for Google.

Wednesday, June 22, 2011

Google Maps and Baidu Map in China

A couple of months ago there were reports that Google was "in talks with the Chinese government about its online map product" after Google had missed one deadline to apply for the newly required state license to operate an online mapping service in China.  Reportedly, the new license was to ensure maps did not reveal information that was considered sensitive to China's national security.  While some of Google's services in China, such as search, now redirect to servers in Hong Kong, Google Maps currently remains "in China".

Since those initial reports, I've noticed some curious patterns in my research on Chinese youth (those approxiately 18-25 years old) that made me wonder if there is something more to the story, as there often is in China.  I'll provide an overview of what I noticed in my research, some comparisons of Google's and Baidu's online map services, and a few comments on what I think this all may say regarding the above mentioned and more recent news about Google Maps in China.

In short, I've seen some indications that younger people across a number of regions in China (2nd tier cities and smaller) prefer Google Maps over the online map service offered by Google's main competitor in China, Baidu.

There are four things in what I've heard from younger people that particularly stand out.  One, a strong preference for Google Maps can be expressed even when the person rarely or never uses any of Google's other services.  Two, some were very animated when talking about Google Maps -- it seems to have really connected with them.  Three, I have heard the same thing from people in a variety of regions ranging from Shandong in the east to Sichuan in the southwest.  Four, it has been uncommon for someone to express an overall preference for Baidu Map.

Given the nature of the interviews (very exploratory in nature and no observation of people actually using online maps), I can't be sure of "why" this may be.  Some youth commented that Google Maps was easier to use while others mentioned the richer visual imagery available.  I'd want to do more in-depth research before commenting further.

To provide a sense on some of the reasons youth may prefer Google Maps over Baidu Map I'll make some comparisons.

To start, Baidu has a relatively new view for its map service that has even caught some attention in the US.

Baidu Map's 3D view of the Xujiahui District in Shanghai

This hand-drawn 3D view includes quite a bit of detail.  Above is a part of Shanghai were I've lived and worked.  The 3D view received some positive comments in the US such as "the maps are pretty rad" by Nicholas Jackson of The Atlantic. VisualJournalism.com titled a post "Baidu beats Google when it comes to mapping" and Jason Chen at Gizmodo expressed hope that Google would create similar maps.

So, should Google be jealous or concerned?  While I appreciate the appeal and possible applications of Baidu's 3D view, overall I don't believe Google has much to worry about at the moment.

Baidu's 3D view is lacking in several important aspects.  One, even in a major city such as Shanghai, only the very central districts are covered.  See here for what is found just next to the region shown above:


I can say with great confidence that those blank regions are very urban regions and not fields or beach front.  IKEA must be disappointed that its building so narrowly missed being included -- it's located just to the left of the highway intersection in the center of the image.

Another limitation can be seen in the details. It appears that not all of the buildings are up-to-date.  For example, one area shows an "under-construction" building that was completed a number of years ago.  I'd be curious to know what Baidu uses as a source to guide visual design of the map.  Given the vast amount of construction and rebuilding in China, regularly updating the map would be all the more important.

Another issue is that the 3D view is not aligned with the regular map view.  When toggling between the two views the scene is rotated by about 20-30 degrees -- a somewhat disorienting experience both due to the change and to the resulting unusual orientation of the map (north is no longer straight up).

Even with these limitations, Shanghai is "lucky".  Another key issue is that the 3D view is not available at all for most cities in China.

So, how do Google Maps and Baidu Map compare in the majority of cases where Baidu Map does not offer 3D view?

For one example, take a look at Zigong in Sichuan province -- a city where I heard some youth express their preference for Google Maps.  Here is a map of a section of Zigong as seen through Google Maps China-based service:

Zigong in Google Maps

Here is a map at a similar zoom in Baidu Map:

Zigong in Baidu Map

As you can see, there are some significant differences, but you may notice something particularly different -- the river.  On Baidu Map it abruptly stops at either end and extends to a region in the east where Google Maps shows no river.  Maybe Baidu Map is correct and it's really a narrow lake or the river travels underground in parts.

How to know for sure?  Well, there's no obvious way on Baidu Map, but on Google Maps one can easily switch to the satellite view (I should note it now appears to be well aligned with the map view, which wasn't the case earlier for Google's maps of China):

Zigong in Google Maps' Satellite View

Unless Google is manipulating the satellite imagery, it's readily apparent their map of the river is far more accurate.

There are a variety of comparisons one could make between Google's and Baidu's online maps and Google Maps doesn't always come out on top.  For example, when I was in Dunhua, Jilin province (see here for some scenes of Dunhua) I noticed several differences because Google Maps was missing a street I needed to find and it appeared on Baidu Map.  I further noticed they didn't agree on some street names and I walked around to see who was correct -- based on the street signs it was Baidu Map.  However, Google Maps had identified some landmarks such as a park that were not identified on Baidu Map.

What about maps for outside of China?  Well, Baidu of course has maps of other locations, such as North America.  However, the level of detail may surprise you:

All the detail you need for North America

The above map in Baidu is as detailed as it gets.  Zoom in any more and all you will see is a screen of grayness.  Too bad, I was really looking forward to seeing if the Mississippi River remained intact.  Other non-Chinese parts of the world have a similar amount of detail.  Seeing Baidu Map's different levels of detail for China and elsewhere reminded me of famous map of a New Yorker's view of the world.  You can explore Google Maps' view of North America yourself if you question whether it provides any more detail than above.

It would be complex to do a full comparison of Google Maps and Baidu Maps coverage of China in terms of streets, places, services available, etc.  However, while neither is perfect, typically any missing or mistaken information I've noticed on Google Maps does not involve large scale errors so obvious as missing large sections of a river.   Furthermore, the coverage of China by the satellite view of Google Maps, even if only including detailed views, readily appears to be far greater than that of Baidu Map's 3D view.

Google clearly offers an experience on online maps that in some respects Baidu simply can't match right now.  This plus what I've heard from Chinese youth makes me strongly suspect that Google is noticing Google Maps is receiving significant attention in China.  In fact, they may not be the only ones in China aware of this.

I think these points are key for two main reasons.

One, the relative strength of Google Maps may be another reason why Google is reportedly being asked to jump through new hurdles to maintain the service in China.  As discussed in an earlier post about Google's problems in China (see here), any success Google finds in China may motivate others to make life more difficult for it because better connected Chinese companies will be "losing out".

Two, it may explain why Google is now reportedly planning to partner with a Chinese company to ensure they can keep their obtain the map license in order to meet new requirements Google has reportedly been willing to partner with a Chinese company in its recently submitted application for an online map license.  Google may believe that they have something special with Google Maps in China and are willing to make a pragmatic choice in order to keep it as fully operational as possible in China.  Creating a partnership with the right company in China would not only help Google Maps meet China's new rules but also possibly help better protect Google Maps in the future since a more local (and possibly better connected) company would be involved.  If this is true it may be an important hint about Google's outlook & strategy for moving ahead in China.

Finally, regardless of the motivations behind the new rules for online maps in China and how Google is responding, the difference in what Google Maps can offer in comparison to Baidu Map is both vast and important.  In an upcoming post I'll write about another company that would like to establish a strong online presence in China and who can also provide something desired by many Chinese yet not currently available through any Chinese company.  In their own way, like Google they don't have blank maps for most of the world.

Added Note:  For more details see the post: Google and the New Rules for Online Map Services in China

2nd Added Note:  For how Bing Maps compares as well plus additional analysis of Google Maps and Baidu Map see: Maps in (and of) China: Baidu, Bing, and Google

Wednesday, April 20, 2011

Google's Sergey Brin is on Facebook: Of course

An article by Ryan Tate asks, "why is Google co-founder Sergey Brin so secretive about having a Facebook account?"  After all, aren't Facebook and Google currently fierce competitors?  (HT to Bill Bishop's tweet, article originally posted on Gawker here)

My initial reaction: Of course Sergey Brin has a Facebook account.  Of course he wants to do it "secretly".

Several years ago, there was a point when I realized I would likely be joining Microsoft China. It was also time for me to buy a new laptop. What did I buy? A MacBook Pro.

I felt that especially in my role as a user experience researcher at Microsoft it would be important to be deeply familiar not just with Microsoft products but their competitors as well.  Having a Mac at home would give me critical insights that wouldn't be readily apparent without extended use of a product. Also, I was also able to still have Microsoft Windows on it (dual-boot) and Microsoft develops products for a variety of Apple products.

As a user experience researcher I am very aware that my own experience with a particular product may not match the experiences of the target customers for a product.  However, having familiarity with a competing product can help one raise the right questions to ask to gain a better understanding of the users you're targeting and what you need to do to compete. 

I would think it would be beneficial for Sergey Brin to have at least a basic understanding of Facebook  -- whether he likes it or not -- from personal standpoint.  Especially for something like social networking, it is hard to grasp many of the ins and outs without some personal use.  And given his prominence and his role at Google, it seems understandable that he would want to keep a low profile there -- both for his personal privacy and not appearing to endorse Facebook publicly due to competition reasons as cited in Ryan Tate's article.

In fact, because of his personal account Sergey Brin may now be particularly appreciating a key aspect of the Facebook user experience:  "privacy" can tricky to say the least.  Despite the fact that he apparently hid his friends list from public view, "people in his greater social circle are able to see friends in common" and they were able to report what they saw.

To sum up...

Why do I think Sergey Brin has a Facebook account: to better appreciate the user experience and how it works so he can better help Google compete and innovate.

Why do I think Sergey Brin is being "so secretive about having a Facebook account": he doesn't want attention there nor to raise the profile of a competitor.

Finally, the article doesn't say if there are indications he uses it regularly so I am not sure it is fair when Ryan Tate writes that Sergey Brin (emphasis added):
"might not want prospective users to know how deeply enmeshed he is in a rival social network."
In fact, I think I have some exclusive evidence that he hasn't even logged on recently.

Sergey Brin still hasn't accepted my friend request.

Friday, March 25, 2011

What Google, Baidu, and Sogou Results for "Witopia" Say About China's Great Firewall

Previously, I wrote that some cheap/free services openly distributed online in China for gaining access to an uncensored Internet were not apparently impacted by the recent expansion of China's Great Firewall (see here for who was affected and here for comments on the timing).  I also suggested the possibility that they were spared because they allowed China to maintain a degree of monitoring (see here).

There is one particularly intriguing candidate for a program that the Chinese Government may have wanted to spare.  It is called "Witopia" -- not the Witopia based in the US but a "copycat" program being distributed in China with the same name.  At least one person familiar with VPN services (I'll withhold their name unless I can be sure it is OK to share) has said it doesn't appear to be encrypting data -- a significant and striking failing for a VPN (again, for how VPNs and the Great Firewall work see here).

Is there any evidence the flawed fake Witopia is being promoted in China?

Today, I checked Baidu (Google's main competitor in China), Sogou (another search web site in China), and Google China's search service.  I conducted a search for "Witopia".

You can see a capture of the full first page of a search for "Witopia" on Baidu here (click to see a larger version):

Baidu results page for a search on Witopia


Here is today's first page for a similar search on Sogou:

Sogou results page for a search on Witopia


And finally, on Google China:

Google results page for a search on Witopia


Yes, those are really 3 different search web sites.  I'll save a discussion of Copyright/Trademark issues for another day (if you can't wait... for a potential Dairy Queen example in China see here and for a "Google Hotel" example in Vietnam see here).

Of relevance to the current topic, Baidu didn't return the legitimate Witopia web site in even the first 100 results.  Based on a search for "www.witopia.net" I strongly suspect it was not there at all.  Likewise, on Sogou the real Witopia web site did not appear.  However, on both sites there were numerous links to apparently fake versions of Witopia.

Google China was the only one of the three sites readily displaying the real Witopia site -- in fact it is the very first link.  This page was not being blocked by the Great Firewall (however, the Great Firewall would block any attempts to actually access the Witopia site).

It is not particularly surprising that Baidu and Sogou apparently don't include the real Witopia web site in their search results since the Witopia site itself is blocked in China and the Great Firewall's recent expansion impacted Witopia's services.

However, it is notable that numerous links for apparently fake copies of "Witopia" remain on Baidu and Sogou.  Why show them if they work as advertised and China wants to stop people from getting through the Great Firewall?  The programs are obviously not hidden from view and are being heavily promoted on Chinese web sites.

Again, as I mentioned above it is possible the Chinese Government wants the fake Witopias to be used because of their "flaws" (such as a lack of encryption) that enable some sort of monitoring.  It may be for this reason they remain clearly displayed on Chinese web sites that have taken the trouble to remove the real Witopia web site.

I'm in the midst of some other explorations on this and related topics.  More may come soon.


Additional notes:

1.  The real Witopia site was listed first on the Microsoft Bing site for China as well (and the page was not censored).  There are some subtle twists in how Bing censors for searches in China/Chinese so I'm not yet comfortable interpretting my results (see here under "Regional censorship" and "Censorship in China").  For that reason I left it out of the above examples.

2.  I have not tested the fake versions of Witopia or other "VPNs" apparently developed in China.  I don't have a spare computer and I don't feel safe putting them on a computer with my work/personal information.