A New Google Phone in China

Google fans, are you seeking a way to better show your passion for Google? If so, then I may have seen the phone for you at a shop in Changsha, Hunan province.

Of course, the Google phone seen above runs Android--in this case OS version 2.3.7.

If you are not sold on the Android experience, though, when turning on the phone you can chose to have it simulate an iPhone-like interface instead (warning: some may now question whether you are a true Google fan).

The back of the phone's box provides more details about it, including the wide range of colors available (it also lists a slightly different OS version than what the phone itself reported).

The woman who showed me the phone was quick to say it was not made by Google. Curiously, the box did not indicate the real brand but did include the Google name in the upper-right corner.

However, booting up the phone identified the brand as Awang (A王).

Has Awang received approval from Google to use its name on the phone? I have not asked Google, but I see signs Awang has not followed some of Google's published trademark guidelines. So Google fans, maybe you might want to buy a Google wooden cricket set instead.

I don't plan to conduct an in-depth review of the phone, so just two more quick points:

• Even if Google did not grant permission for their name to be used on this phone, they can find some solace in the fact a Chinese company presumably believed that using the Google name could benefit their sales in China.
• I doubt the Google phone will be making an appearance at the "Android Store" I saw in Zhuhai, especially since all the phones being sold there were made by well-known brands. I'd say Awang has a long ways to go before reaching that stage.

More later about the other mobile phones I have seen for sale in Changsha and how they compare to what I have seen elsewhere in China (see here and here for earlier examples of mobile phones "borrowing" Apple's trademarks). And I will also soon share some thoughts about recent news relating to a more pressing concern for Google. Although Google might approve of the Chinese government blocking sales of this Awang phone, overall Google would be thrilled to see less, not more, blocking in China.

The New York Times and Google Searches for "New York Times" Blocked in China

4 Updates at end

In a new development (or one could say a repeat of an older one), The New York Times is now blocked in China. As Keith Bradsher reports in The New York Times today:

The Chinese government swiftly blocked access Friday morning to the English-language and Chinese-language Web sites of The New York Times from computers in mainland China in response to the news organization’s decision to post an article in both languages describing wealth accumulated by the family of the country’s prime minister.

The authorities were also blocking attempts to mention The Times or the prime minister, Wen Jiabao, in postings on Sina Weibo, an extremely popular mini-blogging service in China that resembles Twitter...

By 7 a.m. Friday in China, access to both the English- and Chinese-language Web sites of The Times was blocked from all 31 cities in mainland China tested. The Times had posted the article in English at 4:34 p.m. on Thursday in New York (4:34 a.m. Friday in Beijing), and finished posting the article in Chinese three hours later after the translation of final edits to the English-language version.

Publication of the article about Mr. Wen and his family comes at a delicate time in Chinese politics, during a year in which factional rivalries and the personal lives of Chinese leaders have come into public view to a rare extent and drawn unprecedented international interest.

I am not sure which 31 cities The Times tested, but their site appears to be blocked where I am now at in Changsha, Hunan province.

I have also found that searching for "New York Times" on Google leads to an interruption in service and no page is returned--again apparently the result of blocking in China. There is no such problem searching for "New York".  This problem only results when using the "regular" non-secure version of Google. If secure SSL search is in use (the URL will contain "https"), then no problems arise. This makes sense since it is not possible for China's Great Firewall to "see" the search terms under these conditions. Implicit in this is that I had did not find Google's SSL search to be blocked.

However, at the moment searching for "New York Times" on Baidu, China's leading search site, or Bing's Chinese site (http://cn.bing.com) leads to no problems and results include links to the The New York Times website. Of course, the link is not particularly useful since the website is still blocked.

Also, previously the Google News site for users in mainland China (http://news.google.com.hk/nwshp?hl=zh-CN&tab=wn) appears to be blocked, but the sites for Hong Kong (http://news.google.com.hk/) and the U.S. (http://news.google.com) were not blocked. However, now the Hong Kong news site appears to be blocked too (although it may depend on the series of steps used to access it). There seems to be more to be sorted out here, so I will just leave it at this.

On the side... My own website remains partially blocked in China. This mix of results is likely due to it being hosted on Blogger (which is blocked) but it using its own domain name (which is not blocked). It is one of the reasons I don't use Blogger's default method for posting images, otherwise they would not be viewable in China. Anyways, I will keep tabs on its accessibility. For my most recent in-depth review of access to websites such as Amazon, Facebook, Google+, Windows Live, and Yahoo! in China see here.

More updates later if there are any new developments.

Update 1: James Griffths in the Shanghaiist writes that they are finding mixed results for their own tests of whether The New York Times is accessible in China. He hypothesizes:

Any failures by netizens within China to access nytimes.com may also be related to the sheer mass of traffic that always swamps sites once they claim to be blocked, as everyone checks to see if reports are true (as well as the extra attention the site was getting for it's pretty spectacular report on Wen Jiaobo).

This seems highly unlikely to me since I had absolutely no problem accessing the site when I used my VPN (which can allow one to "break through" China's Great Firewall) during the testing. As I soon as I turned off the VPN I could not access the site. Assuming traffic is being directed to the same place in both cases, I don't see how heavy traffic could account for this. Given the other reports that The Times has been blocked, I do not believe I had an unusual experience.

Update 2: Graham Webster also pushes back against the story in the Shanghaiist. To his points I will add that my own tests suggest the blocking is not occurring through DNS servers since I tested using non-local DNS.

Update 3: In response to my points James Griffiths updated his report to retract his "previous assertion that the NYT site could be suffering from traffic problems".

Update 4: Earlier, in his post Griffiths placed little faith in much of the reported evidence of The Times being blocked in large part due the reports of greatfirewallofchina.org. I have concerns about the results presented on such sites and was far more convinced by reports from numerous reputable sources and my own experiences. In his latest update (at the end of the post), Griffiths shares his change of heart:

It has been pointed out to me that greatfirewallofchina.org doesn't detect reset connections which seems to be the problem most people are experiencing when they try to access the site. In the face of overwhelming anecdotal evidence I am retracting my initial scepticism about the NYT being blocked.

China's Great Firewall is a complex beast and it can present some "fuzzy" situations. Nevertheless, I, like Griffiths now, think there is sufficient evidence to say The New York Times is currently blocked in China.

Harmonious Mobile Phone Stores in Changsha, China

To improve the experience of viewing two photos I will share in this post, I highly recommend playing a particular video for some background music to set the mood (video also here on YouTube):

If you are located in a country such as China, Iran, Syria, and Turkmenistan where YouTube is blocked to prevent you from hearing and seeing its nefarious content, then maybe you can play this Youku copy which may include an advertisement at the beginning (the video does not appear in some readers; not sure why, but it is also here on Youku):

If you are not able to play music at the moment, then I recommend simply singing the song "Ebony and Ivory" to yourself. Make sure to try your best to imitate Paul McCartney's and Stevie Wonder's different voices. And ignore any strange looks from people around you. This is really worth it.

Now that an appropriate theme is in the air, here are two mobile phone stores I saw today in downtown Changsha, Hunan province:

The stores complement the "fake" Android store and many "fake" Apple stores I have seen in China. Not surprisingly, both stores sold Apple and Android mobile phones. The second store also had an extensive selection of Nokia phones, including several which run the Windows Phone 7 operating system.

I will avoid delving into any possible deeper points so you can immerse yourself in this touching moment of blissful harmony. You may even want to play the video multiple times.

Mitt Romney and Counterfeit Apple Stores in China

The most recent U.S. presidential debate touched on some China-related issues, and I would like to comment on at least one of them.

No, this post will not be about the single question from a Shanghainese female I know:

Binders of women. What does 'binders' mean here?

Nor will it be about the many creative answers she received from friends.

Instead, I want to focus on this statement by Mitt Romney (copied from a debate transcript here):

We can compete with anyone in the world as long as the playing field is level. China's been cheating over the years. One by holding down the value of their currency. Number two, by stealing our intellectual property; our designs, our patents, our technology. There's even an Apple store in China that's a counterfeit Apple store, selling counterfeit goods. They hack into our computers. We will have to have people play on a fair basis, that's number one.

When listening to the debate live, Romney's reference of the "counterfeit Apple store, selling counterfeit goods" struck me as peculiar. I had assumed he was talking about the widely-reported "fake Apple Store" in Kunming. But that situation has long since been resolved, and I am not aware of any evidence that the Apple products it sold were counterfeits. However, it would be easy for me to believe there exists at least one store somewhere in China that could be reasonably called a "counterfeit" Apple store and that sells counterfeit goods of some sort (even if they aren't Apple products but instead are accessories designed by other companies). Since it is not clear which exact store Romney is referencing and he does not specify which type of goods are being counterfeited, I would not consider Romney's Apple store claim to be necessarily untrue. But whether he was referencing the store in Kunming or another store in China that has somehow caught his attention, I am not convinced the example was relevant in regards to arguing that the playing field is not level in China.

As I have detailed before, what counts as a "fake" Apple store can be fuzzy. And since so many potential offenders can still be found, at least at the moment Apple may only be taking action against those that go to extremes in imitating a real Apple Store. Furthermore there exist many Apple-authorized retail stores in China that are not Apple Stores, and it is not illegal for unauthorized stores to resell genuine Apple merchandise in China (see previous two links for more about these topics and examples of both fake and authorized Apple stores in China). Although I have seen mobile phones for sale in China that appear to inappropriately use Apple's trademarks (see here and here for two of my favorite examples), I have never seen such phones for sale in what I think could reasonably be called a "counterfeit Apple store". Also, I am not aware of any evidence that many fake Apple stores are selling counterfeit products that look and function like genuine Apple products. Instead, most reports and my own experience suggest that the Apple products being sold at such stores are purchased from authorized Apple stores. The Apple Store in Hong Kong has been a particularly popular source due to differences in prices and availability of products, and it plays a role in China's extensive grey market (for other examples of grey market activities see here and here). See here for some examples of stores in Guangzhou who earlier this year openly stated that their iPhones come from Hong Kong (also includes many examples of stores in Hunan province and elsewhere in Guangzhou province). See here for a more recent example in a Reuters report from nearby Shenzhen.

So, although Apple certainly faces challenges in China, I don't think the "counterfeit stores" are effective for the point Romney was making. After all, those stores mostly appear to be selling genuine products purchased from Apple.

If Romney had his heart set on using a tech example to make his case, I think there would have been more suitable options. For example, an online service that is blocked by China's Great Firewall, such as Google's YouTube, could touch on the issue of fairness while also touching on another issue that can stir up American voters. Mentioning YouTube's situation could show Romney is concerned about the restrictions on free speech in China. It is also an example of where China's censorship leads to a playing field that is not level. After all, YouTube cannot expect to make much profit in China if it is blocked. China's Great Firewall is even helping Chinese companies get business from American companies (see here for one example related to YouTube). And if you think services such as YouTube are only blocked due to reasons of censorship, read here about a Chinese woman in Guizhou who thinks there are also economic reasons for Google's "problems" in China. Regardless of the reasons for the blocking, though, I think it is fair to assume that most American voters could be easily convinced (if they aren't already) that YouTube is not on a level playing field with its potential competitors in China.

However, some would largue that all is indeed fair in regards to YouTube and that Google just has to observe China's censorship laws. Well... if Romney is sensitive to such concerns, then he can mention another well known tech company. Microsoft could make a kadzillion* dollars if all the copies of its software in China were used under proper licenses and not pirated versions. The problem is so extreme that Microsoft has reportedly even had to make a formal request in China that several state-owned companies stop using pirated copies of Microsoft software (see here). And although there may be disagreements over the severity of the problem (at least in public statements), the Chinese government has openly stated it wishes to reduce software piracy. So even they appear to acknowledge (at least in their words) that there is a problem. Again, I think American voters would readily view Microsoft's situation as not fair. The only caveat that now comes to mind is any Chinese software company probably also faces issues with piracy in China. So I suppose one could say there is a level playing field in that regards. However, the problem has a much larger financial effect on American companies such as Microsoft, and no Chinese company faces a similar problem succeeding in the US.

So why did Romney mention Apple's situation instead of Google's or Microsoft's? I could speculate about reasons that relate to either Romney's interests (for example, he might think Apple is "sexier" to voters or he might have a very specific definition of "level playing field") or Google's and Microsoft's interests (for example, they may not consider it to be beneficial to resolving their China-related problems for them be publicly stated by a prominent U.S. politician) but... I think it is best to just say I really don't know.

Finally, I don't expect this critique to pose a significant setback for Romney. Although I was puzzled by his statement about a counterfeit Apple store and wanted to comment on it, American voters will likely be far more concerned about many other statements made during the debate.

Even those about binders.


*"Kadzillion" equals whatever amount Microsoft would make under such conditions.

UPDATE: Paul Mozur in the China Real Time Report writes that Jessica Angelson, the blogger who brought attention to the fake Apple Store in Kunming, "didn’t feel her find was being used properly" by Romney. Again, even though it was my first interpretation as well, at the moment I don't think it can be said that Romney's words definitely refer to the Kunming store. But even if they don't, the example would not seem to be highly relevant to his point. Maybe Romney will shed more light on this issue.


Disclosure: I previously worked as a user experience researcher at Microsoft China. All of the information and claims about Microsoft in this post are based solely on public sources (except for my newly-created word "kadzillion") and in no way represent "inside knowledge" on my part. The rampant pirating of Microsoft's products in China is well-known and easy to see.

Android Shirts and Samsung Sales at a Store in Shenzhen

One day at Shenzhen's Dongmen shopping area two young men walked by with shirts I could not help noticing:



Their blue shirts reminded me of the shirts worn by employees at Apple Stores, except the Apple logo was replaced with Android logos. I wondered if it was possible they worked at a store that might rival the Android store I found in nearby Zhuhai. After a brief chat, they happily pointed me in the right direction to find it.

Although the store proved to be ordinary (for China) in most respects and sold a variety of phones, I was mildly surprised to see that not everyone was wearing an Android shirt. Some of the employees wore similar shirts with an Apple logo similar (if not identical) to those seen at Apple Stores -- not the first time I have seen that in China.

I proceeded to have a in-depth conversation with one of the store managers who opened up on a variety of topics. One issue I found notable was that this manager thought some of the Nokia phones they were selling, such as the N9, ran Windows Phone 8. However, the N9 and the other Nokias available at the store ran other operating systems. I suspect his confusion is a sign of deeper issues, but I will refrain from saying more at this point.

I also found it interesting to hear his account of the store's sales and why he thought various models sold better than others. The biggest nugget in it all was that their best seller was Samsung smartphones running Android. Given what I had recently seen elsewhere in China and reports of Samsung's current strength in China, this did not come as a surprise.

So, the store seems to be another sign of good news for Google in China's dynamic mobile phone market. And like the Android store in Zhuhai, maybe the shirts can provide some inspiration as well. Though Google might prefer a different color.

The Fate of the Android Store in Zhuhai, China

Update at end

More than four months have passed since I first posted about the "Android store" I stumbled upon after I took a random bus trip in Zhuhai, Guangdong province. One issue some people raised was whether its days were numbered due to possible actions from Google. But I assumed that the store, like many unauthorized Apple stores in China, would not face any immediate interference.

Last week I happened to be in Zhuhai, so I returned to its Nanping district to checkup on the now semi-famous store. At first glance, it did not appear much had changed:

Still there

The inside of the store was also mostly the same as before. One difference was that there were no Apple computers for sale -- only iPads and iPhones were available (see here for earlier photos from inside the store). Another difference also caught my eye. The staff were wearing store shirts:

She was happy to have her photograph taken.

Sorry, the shirts are not available for purchase.

The Android robot is displayed on the front of the shirt, Apple's logo is on the right sleeve, and Android, Windows Phone, Symbian, and iOS are on the back of the shirt. Given the store's sign, it seems fitting that Android is the most prominently featured brand, even in the shirt's color. It is worth nothing that what appears to be the name of the store on the shirt is the same as the Chinese words which appear underneath the Android logos on the store's main sign.

Although finding that the store still existed did not surprise me, there was something else I was less sure about. Would the store inspire others?

I found the answer at another store just down the street. Here it is as I saw it several months ago:

One of the many stores in the area with a Nokia sign

But the store has since undergone a bit of a makeover:

The large Nokia sign on the outside of the store has been replaced with the Android robot and what is presumably the store's Chinese name (which is similar to the other store's Chinese name and also does not include the Chinese word for "android"). The Nokia sign on the inside of the store has been replaced with a Samsung sign. Another outside face of the store is now partly in the Apple style, but it curiously includes the Android logos on the middle column. However, this mix of Apple and Android may not be so surprising since this same store previously had an ad for the iPhone that included a singing Android robot.

I will refrain from any deep commentary. I simply wanted to share that not only does the original Android store remain, but it appears to have an imitator.

And now I wonder if more will soon appear.



UPDATE: A little over a year later, much had changed. See "The Fate of the Android Store in Zhuhai, China: Part II" for more.

Eric Schmidt's Comments on China: The Risks for Google

In the previous post, I discussed recent comments made by U.S. Secretary of State Hillary Clinton and Google Chairman Eric Schmidt that link freedom of expression to economic strength. One could worry that Schmidt's claims, such as those about the inevitability of the "political and social liberalization that will fundamentally change the nature of the Chinese government's relationship to its citizenry", could be seen as threatening to the Chinese government and create more problems for Google (more on Schmidt's comments by Josh Rogin here). However, although the Chinese government is very unlikely to be pleased or respond positively, I am not convinced that Schmidt made a mistake in publicly expressing his views. The following provides some of the reasons I feel this way (not intended to be a full review of what is a complex situation with many layers).

What type of risks do Schmidt's comments present for Google?

Some of Google's major services, such as YouTube, are already blocked in China. Even many of Google's services that are "available" face regular interference from China's Great Firewall. Schmidt mentioned a reason he has little optimism for improvements in the near future:

"It's probably the case where the Chinese government will continue to make it difficult to use Google services," said Schmidt. "The conflict there is at some basic level: We want that information [flowing] into China, and at some basic level the government doesn't want that to happen."

Despite the challenges for their online services, according to Google it "continues to thrive" in China (video of Bloomberg interview with Daniel Alegre, president of Google's Asia-Pacific division, here). One of the brighter spots for Google in China is selling global ads to Chinese companies. It seems unlikely these sales would be impacted by Schmidt's comments (Bill Bishop has made this point as well). What happens to Google's services in China has no effect on its services elsewhere in the world. Chinese companies' desire for ad space in foreign markets will likely only increase. Similar to what I discussed in my post last year comparing Google Maps and Baidu Map, Google can offer a world's worth more than any Chinese online service.

Given the already existing problems for Google services in China, a bleak outlook in the near future for the change Google apparently awaits, and at least one of Google's key sources of revenue in China not likely being affected, Google does not have as much to lose in the short term as it could first seem.

The possible benefits to Google if China "strikes back"

Even if China decides to retaliate against Google's online services in China, it could still be to Google's net advantage, particularly in the long term. Some people will positively view Schmidt's comments as evidence that Google is willing to forsake profits in order to hold true to more idealistic aims. Such a view could be strengthened or further considered if China reacts in an obvious manner.

Although any immediate benefit may be most clearly seen in markets such as the U.S., where railing against China's censorship is well received by many, there could also be benefits in China. To be clear, many in China will never see Schmidt's comments. Regardless, the comments can serve as a reminder or signal to a valuable segment of Google's users (and potential users) in China who do hear them and are sympathetic to Schmidt's beliefs and hopes (see the previous post for how tying freedom of expression to China's economy could be relevant in this regards). Schmidt's comments can be yet another drop in the bucket to let people feel "Google still cares". If censorship eventually fails in China as Schmidt expects, Google's consistent strong voice on this topic could provide it with a core block of users/supporters serving as a valuable seed for future growth.

A long term evaluation required

As I wrote before, one of Schmidt's likely hopes is for Google to be prepared for the changes that he believes are inevitable but may not occur in the immediate future. His comments and Google's recent actions suggest they are thinking long term, particularly in regards to the online services they offer (or wish to offer) in China. Although there are other points to consider (for example, I have not touched on Android nor on other ways the Chinese government could respond), the above points suggest there is reason to believe that not only will Schmidt's comments not cause Google great harm, but they could even provide benefits.

Hillary Clinton and Eric Schmidt on the Economics of Freedom in China

U.S. Secretary of State Hillary Clinton and Google Chairman Eric Schmidt recently made separate but similar comments that China needs to provide more freedoms for its people. There is much to mull over, and I recommend reading both of the pieces I reference below and Clinton's speech. In future posts I will soon cover other issues, but I will now briefly focus on a common theme in what Clinton and Schmidt said -- the belief that free expression is critical to China's continued economic development.

Jane Perlez in The New York Times shared some of what Clinton recently said while in Mongolia, a young democracy on China's northern border:

“You can’t have economic liberalization without political liberalization eventually,” [U.S. Secretary of State Hillary Clinton] said. “It’s true that clamping down on political expression or maintaining a tight grip on what people read, say or see can create an illusion of security. But illusions fade — because people’s yearning for liberty don’t.”

In a dig at China as it wrestles with an economic downturn after a decade of double-digit growth, Mrs. Clinton added, “Countries that want to be open for business but closed to free expression will find that this approach comes at cost: it kills innovation and discourages entrepreneurship, which are vital for sustainable growth.”

Clinton's speech also includes a telling passage where she mentions that wealth is not sufficient without freedom but then emphasizes how freedom can lead to more wealth:

We need to make the 21st century a time in which people across Asia don’t only become wealthy; they also must become more free. And each of us can help make that happen through our policies, our programs and our actions. And if we do, the benefit is not only will people be more free, but they will be more secure and more prosperous. If we don’t, we will limit the human and economic potential of this great region.

On the same day as Clinton's speech, Josh Rogin in The Cable shared some of what Schmidt said about his expectation that China's "active, dynamic censorship" will eventually fail:

"I personally believe that you cannot build a modern knowledge society with that kind of behavior, that is my opinion," he said. "I think most people at Google would agree with that. The natural next question is when [will China change], and no one knows the answer to that question. [But] in a long enough time period, do I think that this kind of regime approach will end? I think absolutely."

The push for information freedom in China goes hand in hand with the push for economic modernization, according to Schmidt, and government-sponsored censorship hampers both.

"We argue strongly that you can't build a high-end, very sophisticated economy... with this kind of active censorship. That is our view," he said.

The way Clinton and Schmidt both frame the benefits of increased freedoms is significant. The freedoms they speak of do not always directly address the pragmatic day to day concerns of many Chinese and may be easily dismissed in the face of other challenges. But expressing their value in terms of an issue that is a major concern for most in China -- economic growth -- may catch more attention and cause deeper consideration. Even if people are not convinced of the connection between free speech and China's economy, what could matter most at first is if more people in China simply further consider the possibility that what is in the interests of the U.S. and Google could also be in their own best interests.

There may be some short term pains due to what has been recently said, and the potential gains may not appear soon (something I will further address in a later post). But Clinton and Schmidt do not appear to be solely focused on the short term. One of Clinton's goals is to help convince China to change. Her speech is just a small part of that effort. One of Schmidt's likely goals is for Google to be prepared for the changes that he believes are inevitable. Yet these changes will still require "a long enough time period" to be realized. And both of their hopes for increasing freedoms in China may be more likely or more quickly realized due to something that matters to many people in China and elsewhere --- money.

The New York Times in Chinese with Twitter & Facebook

The New York Times has unveiled a new Chinese-language web site at cn.nytimes.com. As Christine Haughney reported, the Times will not adjust its news coverage despite targeting readers in a place where there is significant censorship, mainland China:

The Times Company, which is well aware of the censorship issues that can come up in China, stressed that it would not become an official Chinese media company. The Times has set up its server outside China and the site will follow the paper’s journalistic standards. Mr. Kahn said that while the Chinese government occasionally blocked certain articles from nytimes.com, he was hopeful that the Chinese government would be receptive to the Chinese-language project.

“We’re not tailoring it to the demands of the Chinese government, so we’re not operating like a Chinese media company,” Mr. Kahn said. “China operates a very vigorous firewall. We have no control over that. We hope and expect that Chinese officials will welcome what we’re doing.”

Although the Times claims it will not be "tailoring it to the demands of the Chinese government" there are several signs that design changes have been made to better suit Chinese readers. One obvious example is the ability to easily share articles on popular online services in mainland China such as Sina Weibo, QQ, and Renren.

As seen in the above example (from the article here), options are also available to share on Twitter and Facebook -- notable since both of these services are currently blocked in mainland China. If either of those options are selected while behind China's Great Firewall it is not possible to post the article. It is also notable that there does not appear to be a button to share articles on Google+, an option that is readily available on the main www.nytimes.com site.

However, people in mainland China may not be the only Chinese readers being targeted with the site as evidenced by the option for displaying the text in Traditional Chinese. That is the style of characters commonly used in a number of Chinese-speaking areas outside of mainland China, such as Taiwan and Hong Kong. In those places Twitter and Facebook are freely available.

I tested posting articles onto Twitter while using a VPN in China to get through China's Great Firewall and had no problem. However, I ran into a problem when I tested the Facebook option. For any article I tried I was brought to this page:

I have never heard of Paulie Sharer, and I wonder whether his last name is somehow tied to this obvious error. A quick online search suggests that the problem is not specific to me nor the Times, but at this point there is not much more I can say definitively. Although I am sure this is not the result the Times desires, I can only imagine whether Paulie Sharer is noticing an unusual number of friend requests.

Regardless, I consider it a positive that The New York Times will be able to reach more readers in mainland China. And many will be watching to see if China later blocks the site -- just like what recently happened to Bloomberg's news site (H/T Edward Wong).

Android Robot Singing for the iPhone

I have one more tech-related photo to share from Nanping, Zhuhai--the place I found due to a trip on a randomly chosen bus. I share it as a striking example of "creative" trademark usage in China. It certainly is not the only case, but this particular example seems to be a fitting tribute to both the Android store I saw nearby and the "fake" Apple stores I saw elsewhere in Zhuhai.

Yes, in the above photo an Android Robot appears to be singing its praises in a promotion for the iPhone 4S. Although Google's branding guidelines for the Android Robot stipulate that it, "Can be used, reproduced, and modified freely in marketing communications," I suspect Google presumed that any marketing would be for Android-based products and not iPhones. Even if the promotion has technically met this part of the guidelines, it does not appear to have met Google's criteria for providing proper attribution. However, I see some open space below the Android Robots perfect for this purpose. They could easily add it with a good marker and then all would be fine, right?

So, should Google and Apple be more concerned about promotions like the above or about "fake" stores? What do you think?

Nokia Stores Selling a Variety of Phones in Nanping, Zhuhai

The Android store I saw in Nanping, Zhuhai was unique in my experiences. However, as I mentioned when sharing photos of the inside of the store, I think it is important to shed more light on what is and is not unusual about the store by providing some additional context.

I will now share some similar examples of stores in the same shopping district highlighting another world-famous brand -- Nokia. Although Nokia may still be the single most popular brand of mobile phones in China, Nokia's strength in China has declined -- in part related to the rise of Android devices. However, Nokia hopes a line of newer phones running Windows Phone 7, including the Lumina 710 and the Lumina 800, re-boost Nokia's prominence in China.

Down the street from the Android store this Nokia store* may not seem striking from afar:

Similar to the Android store, a Chinese name is also on the sign. But its name "诺基亚(名流)专营店", which can be translated as "Nokia (Celebrities) Authorized Store",** is more specific than the Android store's Chinese name. It would seem to further suggest that this store focuses on Nokia products. However, as one approaches the store there are indications it has a more varied selection:

The greenish display is for Oppo, a Chinese brand with Android-based smartphones. Those with keener eyes may also notice displays for Koobee and Xiaomi, also Chinese brands. More is revealed as one gets even closer:

Oppo's "Find Me" media campaign featuring Leonardo DiCaprio can be seen on the left side. Other brands available in the store are also clear such as Apple, BBK, LG, and Samsung. Is this Nokia store unique? Not at all:

Again, these are all within easy walking distance from the Android store and they all sell a variety of Chinese and foreign branded phones despite so prominently displaying "Nokia"on their store signs.

Although Nokia seemed to receive this treatment frequently, it certainly was not alone. For example, here is a Samsung store:

And here is a store combining the spirit of Samsung and Nokia:

They both sold a variety of phones. Amongst other brands, the second store sold Moral phones (also a Chinese brand) and the staff wore shirts with the Android robot logo.

The above provides a taste of the store sign issue. Another feature of the Android store was the variety of phones that could be found in a display case with a specific brand name. This is another area in which the store is not unique. Here is a relevant example from a display case sitting outside one of the many mobile phone stores in the area:

It includes mobile phones of Chinese brands such as Daxian and Telsda. You may now be thinking "Hey, there are iPhones too!" However, those are not iPhones. The remarkably familiar-looking phones are made by Chengji (诚基). Whatever their story, they are not made Nokia.

I saw numerous other examples of display cases with mismatched phones. It appeared to be very common.

There are some further issues I would like to touch upon and other "interesting" photos I would like to share, but I have already shared quite a bit in this post. For now, I just want to say that based on my recent explorations across China what I have shared above is not unique to Nanping, Zhuhai. I do not believe it is highly unusual for a mobile phone store to sell a variety of brands despite prominently displaying a specific brand on its store front and for it to maintain display cases containing phones not matching the name on the display. What was particularly unique (to me) about the Android store was that I had never before seen a mobile phone store in China leveraging the Android brand so prominently and extensively. The store's inclusion of phones not based on Android may seem striking, but as some Nokia store owners in Nanping could quickly tell you it is not unique in that respect.



* I realize there could be a debate as to whether the terms "Android store" and "Nokia store" are appropriate. I am fine with them being interpreted as shorthand for "Store apparently portraying itself with a sign as an Android phone dealer" and "Store apparently portraying itself with a sign as a Nokia phone dealer" respectively. In a later post, I hope to touch on why it is reasonable in China to interpret the signs in this manner.

** I have seen a few people claim that "名流" is best translated in this case as "famous". My understanding is that "名流" is a noun typically specific to people. In that case, using "famous" could lead to unintended interpretations in English. I thank my Chinese friend who does professional translation work for her input on this matter. Regardless of the translation, it is not of much relevance to the main points I have made.

Inside the Android Store in Zhuhai, China

Update below

Since there has been a bit of interest about the Android store I saw in Nanping, Zhuhai, I returned to the same location today to conduct some further explorations:

Pedestrian (mostly) street in Nanping

The friendly staff permitted me to take a few photos, so I will share a few. Here is someone trying out an iPad:

There were a broad variety of smartphones for sale. This HTC case:

included brands such as BBK, Huawei, Motorola, Nokia, Samsung, and Sony Ericsson. Oh, there was one HTC phone too.

This Android display:

The reflection adds a nice touch.

included a similar selection. At least the display cards for the Nokia phones did not indicate they ran Android and did not include the Android logo.

This Android display:

included a ZTE U880 running Android 2.2 on the left and a Lenovo A60 running Android 2.3 on the right.

I did not see any BlackBerry phones so I am not able to top the BlackBerry marketing with Barack Obama I saw at a mobile phone store in Chengdu. Also, all of the phones appeared to be legitimate brands. There were no copycat "creative-but-inspired-by-Apple" phones such as the one I saw which included a portion of the Apple logo and the phrase "I See Things a Little Differently". Regardless, this display of HTC phones especially caught my attention:

Outside of China, the second phone from the left is often described as the HTC Eternity. However, that is based on its code name and its official name is the HTC 凯旋 X310e. If your Chinese is rusty, 凯旋 could be translated as "Triumph" though another translation I have found is "Return Triumphant". But here is the really fun part: although many HTC phones run Android, the X310e is a Windows Phone that was just released for sale two day ago (so, I doubt it was there during my previous visit). In fact, the label mentions that it runs Windows Phone 7.5 just above the image of the Android logo. Between Google and Microsoft, who is now groaning most?

The visit also allowed me to better clarify another issue. The store's business cards list its name as the text "名流智能手机体验店" shown below "Android" on its sign. This is similar in practice to what I noticed for some of the "fake" Apple stores I recently saw in Guangdong province and Hunan province where they did not list "iPhone 4" (or whatever was prominently displayed on their sign) on their business cards but instead a more proper-sounding name. I do not want to share an image of the front of the card since it includes a helpful employee's name, personal mobile phone number, and QQ number (not uncommon in China). However, I am happy to share the backside:

I am not sure if they plan to update it with a Windows Phone logo.

Before commenting further, in an upcoming post (by Monday) I will share photos of some other nearby stores. They provide important context for understanding what is and is not unusual about the above store. The context will also be useful for my responses to some comments and questions I have received or have seen on some of the articles/posts now referencing my earlier post.

Here is just a small taste of what is on the way:

More soon.


UPDATE: See in what ways this Android store is not unique in the post "Nokia Stores Selling a Variety of Phones in Nanping, Zhuhai"


Disclosure: I previously worked as a user experience researcher in Microsoft China's Mobile Services China group. This exploration was not conducted as paid work nor at the request of any company.

Android Store in Zhuhai, China

Updates at end

An earlier post here provided an overview of the "fake" Apple stores, including iPhone stores, I saw in a number of cities in Southeast China. Another post shared photos of a variety of other mobile phone stores in Chengdu, Sichuan province.

Although I have included photos of a variety of stores, at least one company may feel left out. If so, Google can now perk up. I saw this Android Store after I took a random bus to Nanping in Zhuhai, Guangdong province:

Android store in Nanping, Zhuhai

"名流智能手机体验店", which is under the word "Android" on the store's sign, can be literally translated as "Celebrities Smartphone Experience Store". In short, if you want to be like a celebrity (or you are celebrity) this is presumably the place for you. The idea of an Android "experience store" reminded me that several months ago in Melbourne, Australia Google opened its first "Androidland". Mike Isaac on Wired described the store:

Created in collaboration with Android device manufacturers, “Androidland” showcases the many different devices that run Google’s operating system in a fun, Android-themed environment. And rather than merely hawking the devices, special displays and gaming kiosks aim to inform potential buyers about how Android works, and what devices may be best for them.

Perhaps the owner of the store in Nanping was inspired by Androidland. As far as I know, Google has not opened any official stores in China, so this could also be another opportunity for a foreign company to be inspired by local design (in this case "store design") in China. It could also be another opportunity for a trademark dispute. Whatever the case, I doubt Google would be thrilled with all of the choices made by this Android store owner. For example, in addition to a variety of Android-based mobile phones the store also sold Apple products such as iPhones, iPads, and computers (no ifads for sale, though).

Sign for iPhones and an iPhone accessory display case at the Android store

Maybe some celebrities in Zhuhai demand Apple products. However, Apple lists only one authorized retailer in Zhuhai. Of no surprise to me, its address is nowhere near the above store and it does not have "Android" in its name.

After scratching an Android store off my list, I will now keep my eyes open for another brand. After all, Windows Phone 7 officially launched in China today. That could mean some additional interesting stores are on the way.


UPDATE 1: More on this store in the more recent post "Inside the Android Store in Zhuhai, China".

UPDATE 2: See in what ways this Android store is not unique in the more recent post "Nokia Stores Selling a Variety of Phones in Nanping, Zhuhai"

UPDATE 3: See what I discover when I visit the store several months later in the post "The Fate of the Android Store in Zhuhai, China"

UPDATE 4: About a year and half after my first visit, much more had changed—see "The Fate of the Android Store in Zhuhai, China: Part II".



Disclosure: I previously worked as a user experience researcher in Microsoft China's Mobile Services China group. This exploration was not conducted as paid work nor at the request of any company.

Great Firewall Update: Google+ Blocked Again

Last month I explored a variety of web sites to see whether they were freely accessible in China. In short, from my location in Guangzhou I found that:

• Facebook, Twitter, Vimeo, and YouTube were all completely blocked.

• Amazon China, eBay, MSN, NPR, and Windows Live loaded without apparent problem.

• Amazon.com, Bing, CNN, Gmail, Google+, Yahoo!, and this blog had a variety of problems but were not completely blocked.

For more details see here.

Recently, there have been reports of Google+ being accessible in China and that it led to an outburst of Chinese language comments on President Barack Obama's Google+ page (see here for a news report that includes some of Jeremy Goldkorn's insights on the Chinese language comments). I was surprised numerous reports claimed that Google+ had only recently become accessible since I was able to access it last month in Guangzhou.

In light of the news, a few hours ago I did a quick check of some of the sites I tested last time. I conducted the tests on two different operating systems from my location in Zhuhai, Guangdong province. The tests were conducted while while using a non-local DNS server and without a VPN (for details on what that means see the earlier post). The results on the two operating systems were the same. It is possible some of the results would have been worse with a local DNS. It seems unlikely any would have been better. This is what I found (changes from previous testing in bold):

• Facebook, Google+, Twitter, and YouTube were all blocked.

• Amazon.com, Gmail, Windows Live, and Yahoo! loaded without apparent problem.

• This blog loaded with the same problems as described before.

So, while Amazon, Gmail, and Yahoo! all fared better than last time, Google+ is now blocked.

For me. In Zhuhai. Today.

My understanding is that I am now not the only one being blocked from accessing Google+. It is also worth noting that my VPN is working just fine. When I want to "get through" the Great Firewall I can do so without problem.

My guess at the moment is that the Great Firewall underwent some recent updates and that there were a few bugs in the rollout. However, there are some peculiar aspects regarding the reported recent accessibility of Google+ that make me wonder if there is more to the story.

But for now, I will return to trying to get that video to work.

Not Black & White: Access in China to Amazon, Facebook, Google+, Windows Live, Yahoo! and More

China's blocking of numerous sites with its "Great Firewall" has been the subject of much attention here, but I haven't touched on the subject recently. So I decided to conduct some "tests" in order to get a sense of current conditions in China for accessing a variety of major websites. As publicly available in-depth reports on the topic are hard to find, I am happy to share what I've found. While I've noticed that an earlier post of mine on the accessibility of Google+ in China was cited in testimony (see here) provided to the The Congressional-Executive Commission on China in the U.S., my primary goal is simply to help readers who are outside of China better appreciate the online experience of website blocking in China. It's often not as clear cut as some may expect.

While there exist several websites that provide the status of websites' accessibility in China, I felt it was worth undertaking my own exploration since none of those services (as far as I am aware) examine whether any blocking is only occurring at the DNS level. This is an important distinction since DNS-blocking is usually very easy to overcome (for some links to information about DNS-blocking see here). Also, DNS-blocking may suggest that China is not fully concerned about the website or that a "formal" decision to block the site has not been made. Other potential problems with using semi-automated websites include their apparent inabilities to test internal pages of sites requiring a login (particularly relevant for many social networking services) and to distinguish cases between a website being significantly slowed or disrupted instead of being fully blocked.

I conducted the tests on January 21 and January 23 while in Guangzhou, China. On each day every website was tested under each of these conditions: using default locally available DNS servers; using non-China-based DNS servers; using a VPN (while also using a non-China-based DNS server). Therefore, every website was tested at least 6 times in total. After changing DNS settings, I deleted all Internet cookies in the browser and rebooted the computer (there are methods for changing DNS settings which should not require rebooting, but I've found them to be less than 100% reliable).

When using a VPN, which can be used to "get through" China's Great Firewall and allow a user to access the Internet as if they were outside of mainland China, all of the reported websites responded normally. This suggests that the problems I observed while not using a VPN were not due to general problems with the websites or my computer. All results reported below are from conditions where a VPN was not used (the "normal" situation for many in China).

First I'll present sites that were completely inaccessible. Second, I'll present sites that were fully accessible. Third, I'll present sites that weren't fully blocked, but did not load normally.

Unlike explorations I conducted last year (see here for the most recent prior tests I conducted on Google+), I noticed no apparent differences for any of the tested websites when using a local versus non-local DNS server. I also found no obvious differences in any site's performance between the two days of testing. Therefore, all results that follow are collapsed across those two conditions.

Sites I could not access from China:

Facebook, Twitter, Vimeo, YouTube

None of these services were accessible. In all cases there was a definitive failed response after some period of time (and not an indefinite wait with no response). Based on previous reports & experience, there are no surprises here as all of these services have been known to be blocked in China.

Sites I could access from China without problem:

eBay -- eBay's U.S. website loaded very quickly on a consistent basis and no problems were seen. Because of this, I used it as a baseline in comparing other sites. If another site loaded slowly, I could use eBay to demonstrate that the problem wasn't due to general slowness in the Internet connection or in connecting to web sites outside of China.

Amazon China -- The Chinese version of Amazon's site loaded very quickly, and I never noticed a problem.

Windows Live & MSN -- I had no problem logging into or using Live (including Hotmail and browser-based Messenger) and MSN.

NPR -- Again, I had no problem accessing the site nor in listening to its streaming audio reports.

Sites I could access, but with problems:

Google+ and Gmail -- My post from last summer "Access to Google+ in China" includes reports from more than 10 days up until the beginning of August. It indicates that DNS-blocking of Google+ appears to have become the norm during the period of testing. However, in the current testing Google+ was not blocked, although sometimes logging in or accessing new information could require waiting several minutes or reloading the page. On one occasion, images (not including Google's icons) wouldn't appear, either in the streams or pages dedicated for photos. Here's an example of a public post by journalist Malcolm Moore when no images were appearing:

It's worth noting that article referenced in the post, "China rushes to jail activists before political handover", was available in China, although the sidebar content on The Telegraph took significantly longer to load than the main content.

Gmail was similar to Google+. I could access it but sometimes I needed to wait for a period of time to access new information. Additionally, Google Chat would occasionally loose connection (I've heard friends in China regularly report a similar experience).

So, both Google+ and Gmail could be a pain to use at times (and sometimes they had no problems at all) but they never appeared to be fully blocked.

Yahoo! -- Yahoo! presented one of the more interesting cases. When first accessing the main page at www.yahoo.com it took approximately 9 minutes for the page to load. That length of time was very consistent across several testings. When the page finally did load it was not rendered correctly as seen here in three screen shots of sections from the same page:

Top of main page for Yahoo!

This column of icons continued at great length

This content also rendered incorrectly and should appear near the top.
Instead, it followed pages and pages of the icons seen in the previous photo.

However, there was no problem accessing other sites at Yahoo! such as news.yahoo.com or mail.yahoo.com. On several occasions the main page would correctly load after first waiting for the incorrectly rendered Yahoo! main page to load and either 1. reloading the page or 2. going to another Yahoo! site & then returning the main page. However, this behavior was not consistent and sometimes another 9 minutes would be needed for the main page to reload.

Amazon.com -- Typically, the first time trying to access Amazon's U.S. website led to complete failure. However, a reload would cause the main page to quickly appear. The site would typically be usable for a period of time then occasionally it would become temporarily inaccessible again. Such behavior never occurred on Amazon's China-based site.

Bing -- Microsoft's Bing performed without problem. However, on one occasion it became inaccessible for several minutes. I was not able to replicate the experience.

CNN -- A quick overview of CNN indicated no problems except that all videos and video sections of the website would not load.

This blog: Isidor's Fugue -- Similar to the main page of Yahoo!, this blog wasn't blocked but is rendered incorrectly. For example, all of the non-post content on the right side of the page incorrectly appears at the end of all posts on the page. Additionally, some of the space between lines of text is compressed as seen here:

...

Also, for the "Blog Archive" normally only the most recent month's posts appear without clicking on the triangle figures. However, as seen above other months (but not all) appeared as well. Additionally, it is typical that some of the images in posts will not not appear (all images are hosted by Google). A refresh of the page can cause missing images to appear, but then sometimes others images will not load. I'm not aware of any pattern other than that I have yet to see every photo successfully load and the banner photo never loads. That some likely explains why I have data indicating that it's not uncommon for visitors from China to reload pages.

I should note that I don't think any of the interference is directed specifically at the blog but is instead due to it being hosted on Google's service Blogger. However, I haven't yet specifically tested this.

Conclusion:

If there's only one thing I could say, it would be that accessibility of sites in China isn't as simple as "yes" or "no". It's much more nuanced as seen in the last set of sites presented above. This means that checking automated reports of a website's accessibility in China won't necessarily provide key details. For example, my ability to use Google+ stands in contrast to the status at the time for plus.google.com on greatfirewallofchina.org (failed for 5 locations in China, but none are Guangzhou) and websitepulse.com (failed for Guangzhou). This isn't the only difference I've found (they also list Yahoo! as ok). They may be due to testing/reporting methods used or variations, especially in DNS-blocking, in different locations in China (it's also possible that the Great Firewall engages in user-specific blocking based on a variety of factors). While I suspect location is not the main explanation for many (if not all) of the differences if found, I can make no strong claim at the moment as to whether I would find similar results if I were in other locations in China. Ideally, people would conduct identical tests at the same time on multiple occasions in several locations. Well, actually... ideally the Chinese government would provide an explanation of what they were doing.

How are the peculiar results for some of the sites caused? In large part due to the variety of the results found and the complexity of the various technologies possibly involved, I'm not now able to provide any certain answers. I'd certainly welcome input from readers.

Why would the Great Firewall only partially interfere with a website? In some cases, the Chinese government's goals may be best met by not fully blocking a website, but merely making it sufficiently annoying to use so people are disuaded from using it. Other cases may be a result of no clear or country-wide directive existing as to whether a particular website should be blocked. But I also suspect that not all interference is necessarily intended and some of it may instead be "leftovers" of past actions by the Great Firewall or the result of actions not targeted towards the site in question. That the Great Firewall may behave in such a "messy" manner comes as no great surprise. For a more in-depth discussion on the workings of the Great Firewall see an in-depth article by James Fallows here.

Finally, although there was a crackdown on VPNs in China last year, recently I have had no problem using a VPN and all sites loaded normally while using it. I'll have more to say on the VPN issue in a later post. I've noticed a curious pattern of results there, too.

Time to Vote in Taiwan

This Saturday many Taiwanese will do something that can't be done in mainland China. An entry on Wikipedia [choose your own adverb] states: "The election for the 13th-term President and Vice-President of the Republic of China (traditional Chinese：第十三任中華民國總統副總統選舉) will be held in the Free Area of the Republic of China (ROC) on January 14, 2012."

It's an important election, but I'll refrain from writing about the election itself. Instead, I'll simply point you to the informative "Taiwan 2012" section of the blog Ballots & Bullets which is "produced in partnership with the School of Politics and International Relations, the Institute of Asia-Pacific Studies and the China Policy Institute at the University of Nottingham" and can be found here.

In the election spirit a Taiwanese friend of mine who is currently working in Beijing shared the image that currently exists on the homepage for Google in Taiwan:

And on Friday she returned to Taiwan to as she wrote "excercise my democratic rights". Apparently she isn't the only Taiwanese to be returning to Taiwan for this purpose. As she shared and CNN reports:

As many as 200,000 people -- most of them mainland China-based Taiwanese - are expected to return to Taiwan this weekend for an election viewed as critical to the future of an economy that has boomed thanks to warmer ties with Beijing.

Taiwan does not allow absentee voting and the growing political clout of Taiwan's expatriate businessmen -- known as Taishang in Chinese -- will be a determining factor in elections that will set the tenor of the relationship with Beijing.

"Because of the closeness of the race, this election has the highest ever number of returnees," says Professor Ray-Kuo Wu of Fu Jen University, adding that estimates could be as high as 250,000 returnees. "Corporate bosses have mobilized their employees to participate in these elections like never before."

It would be interesting to know whether the voting patterns of the returnees from mainland China significantly differ from other Taiwanese.

I won't express my thoughts on which candidates I hope will win. Instead, I'll simply express that I'm happy for the Taiwanese people on their election day.