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Monday, March 26, 2012

Nokia Stores Selling a Variety of Phones in Nanping, Zhuhai

The Android store I saw in Nanping, Zhuhai was unique in my experiences. However, as I mentioned when sharing photos of the inside of the store, I think it is important to shed more light on what is and is not unusual about the store by providing some additional context.

I will now share some similar examples of stores in the same shopping district highlighting another world-famous brand -- Nokia. Although Nokia may still be the single most popular brand of mobile phones in China, Nokia's strength in China has declined -- in part related to the rise of Android devices. However, Nokia hopes a line of newer phones running Windows Phone 7, including the Lumina 710 and the Lumina 800, re-boost Nokia's prominence in China.

Down the street from the Android store this Nokia store* may not seem striking from afar:

People selling clothes and shoes on the street and store with a large Nokia sign in the background

Similar to the Android store, a Chinese name is also on the sign. But its name "诺基亚(名流)专营店", which can be translated as "Nokia (Celebrities) Authorized Store",** is more specific than the Android store's Chinese name. It would seem to further suggest that this store focuses on Nokia products. However, as one approaches the store there are indications it has a more varied selection:

Store with Nokia sign in Nanping, Zhuhai, China

The greenish display is for Oppo, a Chinese brand with Android-based smartphones. Those with keener eyes may also notice displays for Koobee and Xiaomi, also Chinese brands. More is revealed as one gets even closer:

view of inside of a mobile phone store

Oppo's "Find Me" media campaign featuring Leonardo DiCaprio can be seen on the left side. Other brands available in the store are also clear such as Apple, BBK, LG, and Samsung. Is this Nokia store unique? Not at all:

Store with large Nokia sign also showing signs for Apple, Android, and Samsung

Store with large Nokia sign with displays for Apple and Motion

Store with large Nokia sign displaying Apple products

Again, these are all within easy walking distance from the Android store and they all sell a variety of Chinese and foreign branded phones despite so prominently displaying "Nokia"on their store signs.

Although Nokia seemed to receive this treatment frequently, it certainly was not alone. For example, here is a Samsung store:

store with large Samsung sign displaying Nokia and Apple products

And here is a store combining the spirit of Samsung and Nokia:

store with many Nokia signs with a larger Samsung sign at the top

They both sold a variety of phones. Amongst other brands, the second store sold Moral phones (also a Chinese brand) and the staff wore shirts with the Android robot logo.

The above provides a taste of the store sign issue. Another feature of the Android store was the variety of phones that could be found in a display case with a specific brand name. This is another area in which the store is not unique. Here is a relevant example from a display case sitting outside one of the many mobile phone stores in the area:

Nokia display case with non-Nokia phones

It includes mobile phones of Chinese brands such as Daxian and Telsda. You may now be thinking "Hey, there are iPhones too!" However, those are not iPhones. The remarkably familiar-looking phones are made by Chengji (诚基). Whatever their story, they are not made Nokia.

I saw numerous other examples of display cases with mismatched phones. It appeared to be very common.

There are some further issues I would like to touch upon and other "interesting" photos I would like to share, but I have already shared quite a bit in this post. For now, I just want to say that based on my recent explorations across China what I have shared above is not unique to Nanping, Zhuhai. I do not believe it is highly unusual for a mobile phone store to sell a variety of brands despite prominently displaying a specific brand on its store front and for it to maintain display cases containing phones not matching the name on the display. What was particularly unique (to me) about the Android store was that I had never before seen a mobile phone store in China leveraging the Android brand so prominently and extensively. The store's inclusion of phones not based on Android may seem striking, but as some Nokia store owners in Nanping could quickly tell you it is not unique in that respect.



* I realize there could be a debate as to whether the terms "Android store" and "Nokia store" are appropriate. I am fine with them being interpreted as shorthand for "Store apparently portraying itself with a sign as an Android phone dealer" and "Store apparently portraying itself with a sign as a Nokia phone dealer" respectively. In a later post, I hope to touch on why it is reasonable in China to interpret the signs in this manner.

** I have seen a few people claim that "名流" is best translated in this case as "famous". My understanding is that "名流" is a noun typically specific to people. In that case, using "famous" could lead to unintended interpretations in English. I thank my Chinese friend who does professional translation work for her input on this matter. Regardless of the translation, it is not of much relevance to the main points I have made.

Sunday, March 25, 2012

Jingshan Park in Zhuhai, Guangdong

I took a break today from Android stores and enjoyed the wonderful weather in Zhuhai. Instead of visiting Bailian Dong Park again, I hopped on a bus (not randomly this time) and went to Jingshan Park (景山公园). Weeks ago I noticed the park from afar because of a cart slide going down its main hill and put it on my to-do list. I will share some of my experiences today to provide a break here as well.

One of the first places I visited at the park was this temple within a set of large boulders:

Temple at Jingshan Park in Zhuhai, China

Temple at Jingshan Park in Zhuhai, China

Temple at Jingshan Park in Zhuhai, China


After visiting the temple, instead of taking the chairlift up the hill:

Chair lift at Jingshan Park in Zhuhai, China

I decided to take the stairs to help burn off a tiny bit of the weight I have gained while eating very well in Guangdong:

People with a dog on the stairs up a hill at Jingshan Park in Zhuhai, China


At the top I enjoyed the different views of Zhuhai such as this one:

View of Zhuhai at Jingshan Park


And this boy even offered me a few moments of his paid time to look through the binoculars:

Boy looking through binoculars at Jingshan Park in Zhuhai


After spending time walking around the top of the hill, I made my way down as I had planned:

Beginning of a mountain slide at Jingshan Park in Zhuhai, China

The design of these carts seem to be common for such slides in China. I have also ridden slides in Guiyang, Guizhou province; Shantou, Guangdong province; and Xuzhou, Jiangsu province. One advantage is they are attached to the track so you don't have to worry about going too fast (I think). I used to believe that was the case for all cart slides but as I painfully discovered at a slide in Lucerne, Switzerland many years ago it is definitely not true (maybe a story for another day). Anyway, all was fine today and the slide was decent enough.

So, a temple in boulders, a little exercise, great views, and a slide all made my trip to the park well worthwhile. But maybe even more enjoyable was the opportunity to briefly chat with a variety of people at the park. I will share some of that experience in an upcoming post.

Friday, March 23, 2012

Inside the Android Store in Zhuhai, China

Update below

Since there has been a bit of interest about the Android store I saw in Nanping, Zhuhai, I returned to the same location today to conduct some further explorations:

street in Nanping, Zhuhai, China with an Android Store
Pedestrian (mostly) street in Nanping

The friendly staff permitted me to take a few photos, so I will share a few. Here is someone trying out an iPad:

customer trying an iPad at the Android Store in Nanping, Zhuhai, China

There were a broad variety of smartphones for sale. This HTC case:

HTC case of a variety of phones in the Android Store in Nanping, Zhuhai, China

included brands such as BBK, Huawei, Motorola, Nokia, Samsung, and Sony Ericsson. Oh, there was one HTC phone too.

This Android display:

Android display case of a variety of phones reflecting the Apple logo in the Android Store in Nanping, Zhuhai, China
The reflection adds a nice touch.

included a similar selection. At least the display cards for the Nokia phones did not indicate they ran Android and did not include the Android logo.

This Android display:

Android display in the Android Store in Nanping, Zhuhai, China

included a ZTE U880 running Android 2.2 on the left and a Lenovo A60 running Android 2.3 on the right.

I did not see any BlackBerry phones so I am not able to top the BlackBerry marketing with Barack Obama I saw at a mobile phone store in Chengdu. Also, all of the phones appeared to be legitimate brands. There were no copycat "creative-but-inspired-by-Apple" phones such as the one I saw which included a portion of the Apple logo and the phrase "I See Things a Little Differently". Regardless, this display of HTC phones especially caught my attention:

4 displayed HTC phones in the Android Store in Nanping, Zhuhai, China

Outside of China, the second phone from the left is often described as the HTC Eternity. However, that is based on its code name and its official name is the HTC 凯旋 X310e. If your Chinese is rusty, 凯旋 could be translated as "Triumph" though another translation I have found is "Return Triumphant". But here is the really fun part: although many HTC phones run Android, the X310e is a Windows Phone that was just released for sale two day ago (so, I doubt it was there during my previous visit). In fact, the label mentions that it runs Windows Phone 7.5 just above the image of the Android logo. Between Google and Microsoft, who is now groaning most?

The visit also allowed me to better clarify another issue. The store's business cards list its name as the text "名流智能手机体验店" shown below "Android" on its sign. This is similar in practice to what I noticed for some of the "fake" Apple stores I recently saw in Guangdong province and Hunan province where they did not list "iPhone 4" (or whatever was prominently displayed on their sign) on their business cards but instead a more proper-sounding name. I do not want to share an image of the front of the card since it includes a helpful employee's name, personal mobile phone number, and QQ number (not uncommon in China). However, I am happy to share the backside:

Android Store in China business card displaying Apple and Android logos

I am not sure if they plan to update it with a Windows Phone logo.

Before commenting further, in an upcoming post (by Monday) I will share photos of some other nearby stores. They provide important context for understanding what is and is not unusual about the above store. The context will also be useful for my responses to some comments and questions I have received or have seen on some of the articles/posts now referencing my earlier post.

Here is just a small taste of what is on the way:

Store in Nanping, Zhuhai, China displaying signs with logos for Android, Apple, Nokia, and more.

More soon.


UPDATE: See in what ways this Android store is not unique in the post "Nokia Stores Selling a Variety of Phones in Nanping, Zhuhai"


Disclosure: I previously worked as a user experience researcher in Microsoft China's Mobile Services China group. This exploration was not conducted as paid work nor at the request of any company.

Thursday, March 22, 2012

Boiled Frog "Experiment"

I have long appreciated a series of posts by James Fallows where he refutes a common saying about frogs and boiling pots of water. As he explains, a frog in cool water will indeed try to jump out if the water's temperature is slowly raised to the boiling point. Last year, I added to the topic and shared my observations of Chinese Forest Frogs at a market in Dunhua, Jilin province which suggested that these frogs a) might not want to hang out for long even in a non-boiling pot of water and b) could not jump high enough to escape some pots regardless.

However, I have recently seen evidence that I found shocking and caused me to (momentarily) question my beliefs about frogs and boiling water. Watch for yourself a video of a meticulously executed "experiment":


You can come to your own conclusion whether Fallows needs to adjust his claim. Personally, I think once he reaches the end of the video any shock he may have felt like me will have subsided, and it is a mistake for the video to exist in YouTube's "Education" category.

On the side, I appreciate the desire to spare frogs. And I also appreciate the jolt the video gave me. But is there any better example of an experiment missing the most crucial part of its design? Unless it is subtle satire, the video may be providing material for an unintended metaphor. After all, Fallows has noted that "boiled-frogism is impervious to such forces as 'factual disproof.'"

Wednesday, March 21, 2012

Android Store in Zhuhai, China

Updates at end

An earlier post here provided an overview of the "fake" Apple stores, including iPhone stores, I saw in a number of cities in Southeast China. Another post shared photos of a variety of other mobile phone stores in Chengdu, Sichuan province.

Although I have included photos of a variety of stores, at least one company may feel left out. If so, Google can now perk up. I saw this Android Store after I took a random bus to Nanping in Zhuhai, Guangdong province:

Android store in Nanping, Zhuhai, China
Android store in Nanping, Zhuhai

"名流智能手机体验店", which is under the word "Android" on the store's sign, can be literally translated as "Celebrities Smartphone Experience Store". In short, if you want to be like a celebrity (or you are celebrity) this is presumably the place for you. The idea of an Android "experience store" reminded me that several months ago in Melbourne, Australia Google opened its first "Androidland". Mike Isaac on Wired described the store:
Created in collaboration with Android device manufacturers, “Androidland” showcases the many different devices that run Google’s operating system in a fun, Android-themed environment. And rather than merely hawking the devices, special displays and gaming kiosks aim to inform potential buyers about how Android works, and what devices may be best for them.
Perhaps the owner of the store in Nanping was inspired by Androidland. As far as I know, Google has not opened any official stores in China, so this could also be another opportunity for a foreign company to be inspired by local design (in this case "store design") in China. It could also be another opportunity for a trademark dispute. Whatever the case, I doubt Google would be thrilled with all of the choices made by this Android store owner. For example, in addition to a variety of Android-based mobile phones the store also sold Apple products such as iPhones, iPads, and computers (no ifads for sale, though).

Sign for iPhones and an iPhone accessory display case at the Android store
Sign for iPhones and an iPhone accessory display case at the Android store

Maybe some celebrities in Zhuhai demand Apple products. However, Apple lists only one authorized retailer in Zhuhai. Of no surprise to me, its address is nowhere near the above store and it does not have "Android" in its name.

After scratching an Android store off my list, I will now keep my eyes open for another brand. After all, Windows Phone 7 officially launched in China today. That could mean some additional interesting stores are on the way.


UPDATE 1: More on this store in the more recent post "Inside the Android Store in Zhuhai, China".

UPDATE 2: See in what ways this Android store is not unique in the more recent post "Nokia Stores Selling a Variety of Phones in Nanping, Zhuhai"

UPDATE 3: See what I discover when I visit the store several months later in the post "The Fate of the Android Store in Zhuhai, China"

UPDATE 4: About a year and half after my first visit, much more had changed—see "The Fate of the Android Store in Zhuhai, China: Part II".



Disclosure: I previously worked as a user experience researcher in Microsoft China's Mobile Services China group. This exploration was not conducted as paid work nor at the request of any company.

Tuesday, March 20, 2012

Shopping District in Nanping, Zhuhai

After arriving in Nanping on a random bus and exploring areas with many older buildings, I noticed this street close to the bus stop:

North Street in Nanping, Zhuhai, China
North Street (北大街)

For a variety of reasons, I am interested in shopping districts so I was especially curious to see what I would find. I will share a video of what followed. Please disregard the shakiness and occasional lack of focus. The video will not win me any awards for its quality, but nonetheless it captures a side of everyday ordinary life that is reminiscent of many other scenes I have encountered in China.

Note: I recommend changing the default video quality to one of the HD settings. You can also watch the HD video here:
"North Road in Nanping, Zhuhai".

The following are a few photos of what I saw after taking the video. Some of them provide a contrast to the scenes in the video and also to the nearby buildings I shared in the earlier post. Several of the areas developed larger crowds later that Friday evening.

shopping district in Nanping, Zhuhai, China

row of games to play along a street in Nanping, Zhuhai, China
Games and prizes

Peng Tai Fashion City in Nanping, Zhuhai, China
Peng Tai Fashion City

three young female shoppers posing for a photo in Nanping, Zhuhai, China
Three shoppers in Peng Tai Fashion City who were eager to say hello

shopping street in Nanping, Zhuhai, China

shopping street in Nanping, Zhuhai, China

numerous small tables for eating alongside a shopping street in Nanping, Zhuhai
Dining alfresco

Monday, March 19, 2012

"O Santos": A Taste of Portugal in China

I plan to share more of what I found after taking a random bus that brought me to Nanping. However, it appears that a video I would like to use for the next post needs much more time to finish uploading. So, in the meantime I will share one of my recent experiences in nearby Macau.

Although Portugal no longer administers Macau, the Portuguese influence can still be found. A benefit of this is that I could have a "local" meal of Portuguese food today even though I was still in China. Since I was in Macau's Taipa Village, I stopped by this well-known restaurant for lunch:

outside of O Santos Comida Portuguesa restaurant in Macau
"O Santos" Comida Portuguesa restaurant

After taking a seat I opened the menu with great delight. The first dish was an easy choice for me:

Portuguese octopus salad
Octopus Salad

And for the main dish I stuck with the seafood theme:

Portuguese grilled fish and beans
Grilled fish and beans

Everyone else seemed to be finishing their meal with an expresso, so I decided to do the same with a little improvisation:

espresso and chocolate mousse in Macau
Espresso and chocolate mousse

One of the more remarkable moments of the meal occurred with a very simple item -- the free bread. As soon as I bit into it I realized it had been a long time since I had last enjoyed this style of bread -- the crust! I will not belabor my impressions of the food and will just say that I enjoyed every bite. The food, the house wine, the espresso, and the friendly people were just what I needed to make the more than 90 minutes needed to pass through immigration at the Macau border with mainland China seem like a distant memory and well worthwhile.

The owner heartily thanked me as I left the restaurant, and I tried my best to express that I should be the one doing the thanking.

So, again, "Muito obrigado!"

people eating at O Santos in Macau
Inside of "O Santos" -- The owner is sitting in the center at the farthest table.

Saturday, March 17, 2012

A Random Bus Trip to Zhuhai's Nanping

I have shared before how I enjoy using a variety of methods, sometimes even following helpful kids or dogs, to more fully explore the world. Yesterday afternoon in Zhuhai, I decided it was time for another semi-random exploration and applied one of my favorite methods. So, I went to this busy city bus stop:

bus stop in Zhuhai, China
A bus stop on Yingbin South Road

And boarded the next bus that arrived:

inside of city bus in Zhuhai, China
The bus filled up at the next stop.

I had no clue where it was going and quite happy about that. After I was seated, a woman approached asking me to pay the appropriate fare. I did not know the amount so she asked me where I was going. I told her I did not know and asked her where the bus was headed.

She paused for a moment and then told me we were on the way to Doumen. I had never heard of Doumen so I told her it sounded fine. She then asked for 4 yuan, or about US 60 cents. That was more than a typical bus fare and I then found out that Doumen was about 1 hour away. Given it was already late in the afternoon I did not want to go so far. So I asked her to recommend a closer stop. She suggested Nanping. Nanping sounded great. And it only cost 2 yuan to go there.

So, I hopped off the bus here in Nanping Village (南屏村) in Zhuhai's Xiangzhou district:

bus on road in Zhuhai, China
Bus heading onward to Doumen without me

I turned around and saw this:

some buildings in Nanping, Zhuhai

After taking a peak inside the internet cafe on the 2nd floor of the nearby building, I headed down a small street that looked interesting to me:

man on tricycle cart in Nanping, Zhuhai

In upcoming posts I will share some of the unexpected discoveries I made during just a few hours in Nanping. It felt like another world from where I had spent most of my previous time in Zhuhai.

For now, I will share just a few photos including older buildings. Such buildings are quickly disappearing in China, and many are full of history. As I will share in a later post, I discovered that some of the buildings even have a story to tell that connects to the 1800s in America's east coast. However, to me the photos are not special just because of the buildings but also because of some of the local life they capture.

older building in Nanping, Zhuhai, China

woman riding bicycle by older buildings in Nanping, Zhuhai, China

older buildings along an alley in Nanping, Zhuhai, China

many sitting behind a sign near some older buildings in Nanping, Zhuhai
The red sign says "New Homes for Rent"

older buildings in Nanping, Zhuhai

older buildings turned into stores in Nanping, Zhuhai, China
Some small stores and a restaurant

older buildings in alley in Nanping, Zhuhai, China

Thursday, March 15, 2012

Truckers, Romney, Breastfeeding, and "Chinese" Tattoos

Time for a semi-random assortment of links to material I think is interesting, but may not have time to discuss more deeply.

1. In her "Long Haul China Project" Rachel Katz hitchhiked over 8000 miles on long haul trucks. Katz explains why she chose this method to better understand China:
A personal lens. Long haul truckers in China are generally individuals from the countryside who have entered the highly volatile and increasingly competitive profession of long distance driving. Once in, most are stuck; they have virtually no opportunities to move up or away from their position. The instability and stuckness that characterize drivers’ lives represent similar conditions of a larger group of workers in China who run the country’s factories, construction crews, and restaurants. Getting to know truckers is a personal way to look at the lives of this large segment of China’s population.

A larger economic picture. Central China is in the midst of a development boom, partially as a result of new government policies aimed at curbing migration and the availability of cheap land and labor in the interior. As manufacturing and consumption in central China increase, the majority of the shipping burden falls on trucks, currently a chaotic and dirty transport alternative. China’s economic development and environmental wellbeing depend on the improvement of this industry.

A challenge in cross-cultural relationship building. As an American female, I am different from the trucking community in almost every way. Asking the favor of a ride and getting to know individuals in this group is a test of personal diplomacy.
You can find a slide show capturing some of what she observed here.

2. Previously, I shared a Taiwanese woman's perspective on an American political figure -- Michele Bachmann. In his blog, Evan Osnos of The New Yorker shares some of the perspectives from mainland China on the Republican Party presidential primaries in the U.S.:
Romney’s recurring silver-foot-in-the-mouth problem is perhaps the easiest for Chinese citizens to appreciate—their politicians make ours look like paupers—but they find the American love-hate relationship with Romney’s wealth to be confusing. “At least he got his fortune through proper means. Not much to explain. Can we say as much about Chinese leaders?” a commentator asked. As Roaring Shout put it, “Seems the way they do it is: get rich first, then become president. For us, the order is become a leader first, then….” Officialdom is less amused. With Romney using every campaign stop to reiterate his intention to declare China a currency manipulator, the Global Times pointed to an ostensible consensus that his “arrogant comments lack basic common sense.”
See the article for some brief viewpoints on Rick Santorum and Ron Paul as well.

3. In "Breast Feeding Rebels in China" on Danwei Sascha Mutuszak describes the amount of disinformation about breastfeeding in China on and the new advocacy groups forming there. Even with the increased efforts, many challenges remain in educating the public:
On December 4 2011, a new regulation was put forth by the Ministry of Health for public review. The regulation would prohibit formula companies from marketing in hospitals to parents of children less than six months of age. This regulation is one of the draft laws that could be approved during the current “Two Meetings” of China’s National People’s Congress. But whether the bill passes or not, enforcement, especially in smaller cities and rural areas, will be difficult to track.

“We love the ban, we support the ban,” said Dr. Robert Scherpbier, Chief of Health, Nutrition & WES UNICEF China, in an email interview. “But we would like to see the ban extended to children of two years of age, not just six months.”

However, resources for breastfeeding mothers are still scarce in a society dominated by infant formula and caesarean births. Even with the scandals that rocked the infant formula industry in 2005 and 2008, most Chinese mothers still regard formula as the best option — especially foreign formula.
4. Finally, examples of "Chinglish" can be very popular, particularly for native English speakers. However, there are also plenty of examples of non-Chinese using the Chinese language in "creative" forms as well. Victor Mair on the Language Log makes an earnest attempt to interpret what appears to be a Chinese tattoo gone awry:
I instantly recognized the first and last as two quite well-formed Chinese characters. After two or three seconds of puzzling, I realized that the third symbol is another Chinese character written upside down and backwards (how the tattoo artist achieved that is a bit of a mystery, especially since he / she got the first and fourth one in their correct orientation). The second character was more refractory.