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Monday, April 2, 2012

When is a Fake Apple Store Fake?

[UPDATE at end]

Reader Justaguy left the following comment on my post about the large number of "fake" Apple stores in China: "More of the Same: "Fake" Apple Stores in Zhuhai, China":
How are these fake Apple stores? In order to be fake, they'd have to be presenting themselves as real Apple Stores - are they? Chinese stores use brands in their signs in ways that US stores do not. Whenever I've spoken to someone in a store with such a sign, they've never made any pretense to be in any way affiliated with Apple or whatever brand they have on their sign. They put it there to advertise what they're selling. While that might be an illegal use of a trademark (I'm no expert in Chinese IPR law, so I have no idea), or use of Apple's logo in a way that Apple doesn't approve of, its very different than a store misleadingly presenting itself as a real Apple store.
I considered these issues while writing the earlier posts and appreciate the opportunity to address them. Indeed, stores can apply the "Apple spirit" to a variety of degrees. At what stage does a store deserve being labeled as a "fake Apple store"? For example, take this store in Zhuhai with a very large Apple logo on its storefront:



The store is dedicated to Apple products:

store in Zhuhai, China selling Apple products

checkout counter of store in Zhuhai selling Apple products


And its business card prominently describes itself as "Apple" and the store name "创实数码连锁" (it also appears to go by the name "Choicy"):

business card with the Apple logo, the word Apple, the store's Chinese name, and a website address


Additionally, the store currently promotes itself with a remarkably familiar-looking website at www.zh-apple.com (catch it while you can (added note: for comparison, Apple's official Chinese website is here)):

screenshot of a webpage in Chinese that looks almost identical to the official Apple chinese website
The copyright is brilliant.

While I doubt the employees think they are working for Apple, I would not be surprised if they believe the store is authorized to sell Apple products (especially since their shirt sleeves said "Authorized Reseller"). As far as I know it is not.

So, is it fair to call this a "fake Apple store"?

My short answer is that I think it is fair but I really do not care what you call it. I think what matters is that there appear to be many examples of Apple's products being sold without authorization and of Apples logos being used improperly. As in many cases, there can be fuzziness in what deserves to be labeled as "fake". Hence, I have often used quotations marks around the word when I used it. Furthermore, one can distinguish between "Apple store" and "Apple Store". I have tried to be careful in my use of those terms. In my usage (and the usage of many others I have seen) the former simply refers to a store selling Apple products while the latter refers to the copyrighted stores officially run by Apple which can use Apple patented store designs such as the glass staircase. Although none of the stores I have shared are as grand as the notorious store in Kunming described by BirdAbroad, it seems reasonable (especially for convenience) to call the offending stores "'fake' Apple stores". In most (if not all) cases though, I would refrain from labeling them "fake Apple Stores".

Finally, regarding Justaguy's comment "Chinese stores use brands in their signs in ways that US stores do not." I will simply say that many clothing stores, banks, restaurants, etc. use storefront signs in a manner consistent with what is found in many other countries. I could cite numerous examples, but perhaps two are particularly pertinent. First, here is an authorized store in Zhuhai for Meizu, a Chinese brand of mobile phones:

Meizu store in Zhuhai China


Second, here is the only store in Zhuhai listed as authorized on Apple's website:

authorized Apple retailer Garyin in China

Although I would agree that many mobile phone stores use brands in their signs in a manner that U.S. stores would not, many businesses in China do indeed place a proper identification for the store on the storefront sign. That being said, I would be interested to see the results of a carefully designed research study examining how "fake" signs are perceived by Chinese consumers.

But that is another story.


Added note: Yes, the title of this post was deliberate and I realize it could invite a variety of constructive comments. Feel free to send them if you simply desire to add to my amusement.


UPDATE: For more about "fake" Apple stores in China see: "More 'Fake' Apple Stores In China: Does Apple Care?"

Or tired of seeing "fake" stores? Then maybe the Chinese mobile phone with an apple logo in this post will interest you: "Insights and Headaches for Apple: The iPncne in China".

Sunday, April 1, 2012

Existential Threat Posed to U.S. by Chinese Tiger Mothers' Continued Relentless Training of Children

Last year Amy Chua wrote an article claiming Chinese applied superior "Tiger Mother" child-raising skills which in part succeeded by subjecting children to a variety of intense pressures while leaving them little time for the fun that is part of many American childhoods. From China, I was able to share a critical investigative report that further verified Chua's claims and opened the eyes of many to the deeper ramifications. As I wrote in a guest blog post for James Fallows on The Atlantic:
... today I saw the practices described by Chua apparently being applied by Chinese parents in Yulin, Guangxi. What I witnessed seemed to indicate something far more alarming than I could have ever imagined and may have been foreshadowed by Amy Chua when she wrote that her methods once caused her house to become "a war zone."

At potential risk to myself, I collected photographic evidence suggesting that in addition to possibly not being permitted opportunities for fun activities such as play dates or computer games, Chinese children are being trained for nothing less than what some people in the US seem to think is right around the corner--a Chinese attack on the United States of America.
For the evidence I shared see: "Will Amy Chua's 'Tiger Mother' Methods Create a New World Order?".

Since that time, I fear many Americans have once again become complacent. However, my investigations have continued. Fortunately with only minimal harm caused to myself, I recently completed observations in Zhuhai, Guangdong that I will share below. Hopefully, this irrefutable evidence will prompt immediate and lasting action. Please be warned, the following images show training exercises for a potentially gruesome and fierce war. They may not be suitable for all viewers and could cause severe anxiety.

Of course, Chinese mothers wisely understand that any invasion will require overpowering attacks from the sky:

Woman and child on jet amusement park ride in Zhuhai, China
Relentless training in jets

Child on a helicopter amusement park ride in Zhuhai, China
Observe her glee as she imagines shooting down helpless victims on American soil.

Two children on parachute amusement park ride in Zhuhai, China
So well trained, they can mock me while parachuting.


Attacks on both of America's coasts are also inevitable:

Boy on water shooting amusement park ride in Zhuhai, China
Even America's defenses of bears, sharks, and walking fish will be no match.

Bumper boats and a pirate ship amusement park ride in Zhuhai, China
Pirate ship or amphibious vehicles -- choose your poison.

Parked boats with fake guns at a park in Zhuhai, China
Gun boats refueling while more artillery is delivered.

After the initial air and sea attacks the final ground invasion will be crushing:

Child on kiddy-car amusement park ride in Zhuhai, China
As he drove by he screamed "NO MERCY!" at me in the local Cantonese dialect.

Girl on railed amusement park ride with fake guns in Zhuhai, China
Training to take over U.S. rail lines regardless of any dinosaur defenses
(fortunately, those are practice laser guns and only caused me minor flesh wounds)

Three children climbing an inflatable climbing pylon at an amusement park ride in Zhuhai, China
No wall will be a barrier.

Even the trainers could only laugh at my helplessness as I tried to comprehend what I was observing:

Young worker standing in front of a helicopter amusement park ride in Zhuhai, China
She dreamed of visiting the U.S. someday -- presumably to lay claim to a small city.

After leaving the training grounds, I walked around in a daze feeling heartbroken that the children were subjected to such soul-crushing training. But even as I tried to find some solace and make sense of it all, no kid would let me forget what I could soon expect:

Young child in a stroller holding an orange and play gun in Zhuhai, China

I can only hope it is not too late.

Saturday, March 31, 2012

A Long Trip for Milk: Barriers, Trust, and Truth in China

During my visit to the top of Guia Hill in Macau I met someone new:

man with Macau scene in background

We met while we were both exploring historic Guia Fort. He lives in mainland China and was visiting Macau for the day. One topic he mentioned during our wide-ranging chat was the Internet censorship enabled by China's Great Firewall (which does not operate in Macau). He said it does not affect him as much as some of his friends since he works at a Taiwanese company which uses a VPN to securely (and freely) access the Internet. Regardless of his own situation, he believes the Great Firewall is unfortunate and should not exist.

In addition to the Great Firewall, there is another barrier in China that bothers him -- the borders between mainland China and China's special administrative regions of Macau and Hong Kong.

Pass book for Chinese to enter Hong Kong or Macau
Pass (通行证) required for mainland Chinese to enter Macau or Hong Kong

Despite possessing the passport-like pass mainland Chinese need to enter Macau, for each visit he must apply for a new visa-like permit to be placed in it. As with China's Great Firewall, he wants the border removed and believes it is not fair to mainland Chinese.

What most caught my attention was what brought him to Macau. Although he enjoyed seeing the sights, his primary goal was purchasing the customs maximum two cans of New Zealand baby formula. Like cigarettes and diapers, baby formula is a common product brought to mainland China by those coming from Macau. Due to past milk scandals his cousin with an infant does not trust the milk products produced in China. Approximately every two months he plans to take a more than hour-long bus ride from the city where he lives to the Macau border, pass through two immigration channels, purchase baby formula, pass through immigration again, and take another long bus ride back home -- all in one day.

I asked him why he did not save himself the trip and purchase the New Zealand baby formula through a source closer to his home. He said his family would not be able to trust its origin due to the vast numbers of fake products found in mainland China. When I asked him why fake products were such a problem he replied, "The Chinese government often lies to the people. So, the people..." He did not finish the sentence and simply looked away with an expression I am hesitant to interpret. I will just say that it did not at all appear to be positive.

He may not agree with some of China's policies. He may be wary of China's milk. He may not trust all of what he hears from China's government. But despite his frustrations, his story does suggest signs of positive recent changes in China. He was doubtful he would have as easily obtained a permit to visit Macau only 10 years ago. And I am not sure whether 10 year ago he would have as openly expressed himself or he would have given permission to publicly share his thoughts with his photo included.

Regardless, he feels conditions still need to improve for himself and others in China. And sometimes he is willing to take a long journey to help it happen.

Friday, March 30, 2012

Guia Hill in Macau, China

Similar to Jingshan Park in Zhuhai there is an easy way to the top of Guia Hill in Macau:

cable car to top of Guia Hill in Macao


And also similar is that I decided to take the stairs to the top. There I met a couple of birds:

parrot at Guia Hill in Macau

pigeon at top of Guia Hill in Macau


I also saw an interesting bug:

red bug on Guia Hill in Macau


And while enjoying some unique views of Macau:

view of Macau from Guia Hill

view of Macau from Guia Hill


I confirmed that playing with bubbles is not only enjoyable for children:

Two young woman playing with bubbles and another photographing them


But the top of the hill is most famous as the site for the historical Guia Fort which includes this chapel built in 1622 and lighthouse built in 1865 -- both periods during Portugal's long control of Macau:

Chapel and lighthouse at Guia Fort in Macau

Although I very much enjoyed all of the above, it is something else about my visit to Guia Hill that most stands out in my mind. I will share it in the next post.

More of the Same: "Fake" Apple Stores in Zhuhai, China

I have shared photos of various "fake" Apple stores in Hengyang, Chenzhou, and Guangzhou in China. Most recently I shared photos of an Android store and several Nokia stores in Nanping, Zhuhai. Although I did not see any stores in Nanping appearing to identify themselves as Apple stores, I did see these two stores in another part of Zhuhai -- Gongbei:

iPhone store in Zhuhai, China

mobile phone store in Zhuhai, China with Apple logo for its sign

Neither appears on Apple's list of authorized stores and both have characteristics of other unauthorized stores I have seen. I would share photos of other similar Apple stores in the area, but I feel the point has already been made. I share these photos simply to emphasize that such stores are not at all atypical in many parts of China.

However Apple may be reacting to unauthorized stores, it appears that they face a daunting task if they plan to swat down every example. And still more such stores are springing up in China. In fact, the first store seen above is one of the newest.

Thursday, March 29, 2012

On the Wrong Side of the Gate

locked gate at graveyard in Macau
I was a bit surprised to discover this.

Getting locked inside a Catholic cemetery in Macau -- yep, can cross that off my list.

More on what I was doing at a cemetery in a later post. For now, I am just happy I didn't have to spend the night.

Tuesday, March 27, 2012

A Variety of People at Jingshan Park in Zhuhai, Guangdong

A couple of days ago I shared some of my experience at Jingshan Park in Zhuhai. What I would most like to share, though, are photos of the variety of young people I saw. While they were at the park I suspect few, if any, of them were thinking about whether they could cross the border to Macau, may have problems accessing Google, or would have meat for lunch. They all in their own ways seemed to be enjoying the day. I plan to soon return to more stories (like the ones in the previous links) about people in China. For now, here are some photos of the friendly people I briefly met this past Sunday:

Fashionably dressed couple at Jingshan Park in Zhuhai
A fashionable day at the park

Four young men at Jingshan Park in Zhuhai
They actually requested to have their photo taken.

Four people sitting on a bench at Jingshan Park in Zhuhai
At first the young woman on the far left appeared to be sad but quickly perked up when I asked to take their photo.

Three girls at Jingshan Park in Zhuhai
The very first people I met at the entrance of the park.

Three guys having drinks at Jingshan Park in Zhuhai
The one in the middle was in the full Pepsi spirit.

Two young people with park food at Jingshan Park in Zhuhai
Enjoying some park treats

Large group at Jingshan Park in Zhuhai
A large group from far away Chongqing

Couple standing on a platform in a pond at Jingshan Park in Zhuhai
She was nervous walking there, but he led her safely onward.

Five friends at Jingshan Park in Zhuhai
The young man on the far right is from Bangalore, India and now working in Zhuhai.

Boy standing near drinks and packaged food for sale at Jingshan Park in Zhuhai
A boy who sold me a much needed bottle of water alongside a path in the hills

Monday, March 26, 2012

Nokia Stores Selling a Variety of Phones in Nanping, Zhuhai

The Android store I saw in Nanping, Zhuhai was unique in my experiences. However, as I mentioned when sharing photos of the inside of the store, I think it is important to shed more light on what is and is not unusual about the store by providing some additional context.

I will now share some similar examples of stores in the same shopping district highlighting another world-famous brand -- Nokia. Although Nokia may still be the single most popular brand of mobile phones in China, Nokia's strength in China has declined -- in part related to the rise of Android devices. However, Nokia hopes a line of newer phones running Windows Phone 7, including the Lumina 710 and the Lumina 800, re-boost Nokia's prominence in China.

Down the street from the Android store this Nokia store* may not seem striking from afar:

People selling clothes and shoes on the street and store with a large Nokia sign in the background

Similar to the Android store, a Chinese name is also on the sign. But its name "诺基亚(名流)专营店", which can be translated as "Nokia (Celebrities) Authorized Store",** is more specific than the Android store's Chinese name. It would seem to further suggest that this store focuses on Nokia products. However, as one approaches the store there are indications it has a more varied selection:

Store with Nokia sign in Nanping, Zhuhai, China

The greenish display is for Oppo, a Chinese brand with Android-based smartphones. Those with keener eyes may also notice displays for Koobee and Xiaomi, also Chinese brands. More is revealed as one gets even closer:

view of inside of a mobile phone store

Oppo's "Find Me" media campaign featuring Leonardo DiCaprio can be seen on the left side. Other brands available in the store are also clear such as Apple, BBK, LG, and Samsung. Is this Nokia store unique? Not at all:

Store with large Nokia sign also showing signs for Apple, Android, and Samsung

Store with large Nokia sign with displays for Apple and Motion

Store with large Nokia sign displaying Apple products

Again, these are all within easy walking distance from the Android store and they all sell a variety of Chinese and foreign branded phones despite so prominently displaying "Nokia"on their store signs.

Although Nokia seemed to receive this treatment frequently, it certainly was not alone. For example, here is a Samsung store:

store with large Samsung sign displaying Nokia and Apple products

And here is a store combining the spirit of Samsung and Nokia:

store with many Nokia signs with a larger Samsung sign at the top

They both sold a variety of phones. Amongst other brands, the second store sold Moral phones (also a Chinese brand) and the staff wore shirts with the Android robot logo.

The above provides a taste of the store sign issue. Another feature of the Android store was the variety of phones that could be found in a display case with a specific brand name. This is another area in which the store is not unique. Here is a relevant example from a display case sitting outside one of the many mobile phone stores in the area:

Nokia display case with non-Nokia phones

It includes mobile phones of Chinese brands such as Daxian and Telsda. You may now be thinking "Hey, there are iPhones too!" However, those are not iPhones. The remarkably familiar-looking phones are made by Chengji (诚基). Whatever their story, they are not made Nokia.

I saw numerous other examples of display cases with mismatched phones. It appeared to be very common.

There are some further issues I would like to touch upon and other "interesting" photos I would like to share, but I have already shared quite a bit in this post. For now, I just want to say that based on my recent explorations across China what I have shared above is not unique to Nanping, Zhuhai. I do not believe it is highly unusual for a mobile phone store to sell a variety of brands despite prominently displaying a specific brand on its store front and for it to maintain display cases containing phones not matching the name on the display. What was particularly unique (to me) about the Android store was that I had never before seen a mobile phone store in China leveraging the Android brand so prominently and extensively. The store's inclusion of phones not based on Android may seem striking, but as some Nokia store owners in Nanping could quickly tell you it is not unique in that respect.



* I realize there could be a debate as to whether the terms "Android store" and "Nokia store" are appropriate. I am fine with them being interpreted as shorthand for "Store apparently portraying itself with a sign as an Android phone dealer" and "Store apparently portraying itself with a sign as a Nokia phone dealer" respectively. In a later post, I hope to touch on why it is reasonable in China to interpret the signs in this manner.

** I have seen a few people claim that "名流" is best translated in this case as "famous". My understanding is that "名流" is a noun typically specific to people. In that case, using "famous" could lead to unintended interpretations in English. I thank my Chinese friend who does professional translation work for her input on this matter. Regardless of the translation, it is not of much relevance to the main points I have made.